Virtual receptionists are only worth paying for if they take real work off your plate. That’s why Smith.ai’s live receptionists answer calls and do warm transfers, but they can also qualify new leads, schedule appointments on your calendar, accept payments for outstanding invoices, and log new clients and call notes in your CRM. Additionally, they can make calls on your behalf for contact form follow up and appointment reminders. Signius Communications’s receptionists also screen your calls, but they either take a message for your follow-up, or forward the call anyway.
Smith.ai also filters out spam calls, unwanted sales pitches, and wrong numbers for free. Since Signius charges per minute for these, your monthly costs could easily be way higher than you think (how many spam calls do you get each day?). Between the extra time you spend on follow-up and paying for sales and spam, Smith.ai is a much better deal for most businesses.
Our high-tech solutions help Smith.ai’s receptionists offer a more personalized experience at predictable flat rates. They can access the caller’s history, do immediate zip code searches, and update your needs instantly across our entire system. More personalization means more happy leads, which are then booked on your calendar and logged in your CRM. Signius is old fashioned: they won’t work with your marketing or intake software and they offer no integrations. This means any messages they take will turn into copy-and-paste projects for you (or your overqualified staff).
For more qualified and booked consultations, happier leads, free handling of spam, sales, and wrong numbers, and AI-assisted professional receptionists, businesses prefer Smith.ai to Signius.
“I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend Smith.ai to every attorney I see.”
“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”
"Smith.ai has been a major hack into improving my business flow. Playing phone tag with potential clients and constantly getting interrupted with sales calls was so tiresome. Smith.ai has completely alleviated this problem. They screen all calls that come into my main office number so only critical calls get through to me, and they schedule appointments with potential clients after having carefully screened them through my intake process. I now save so much time and only have quality appointments booked. Less stress, more appointments. It's a total win!"
“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that Smith.ai manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!”
“Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”
"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the Smith.ai team makes them a true extension of our office."