Smith.ai vs. The Chat Shop

Busy business owners want outsourced live chat services to bring in more quality leads and reduce phone interruptions. And they don’t have time for complicated setup processes. That’s why Smith.ai Live Chat is set up in 1 – 3 days (for free) and provides trained, professional receptionists: We immediately take work off your plate, capturing, qualifying, and scheduling new leads for your business.
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The Chat Shop has a suite of consulting and outsourcing services, which are confusing, likely expensive to set up, and require separate chat platforms. Most busy business owners or managers don’t have time to choose website chat tech, train in-house staff, set up a knowledge base, and create outsourcing calendars. They just want live chat on their site, capturing new quality leads, as soon as possible.
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The Chat Shop can set up a stand-alone chatbot for you, but it’s separate from their live chat service. Your free Smith.ai chatbot is built in to our live chat technology, works in tandem with your agents, and uses natural language processing (AI) to dynamically increase efficiency and quality of all answers. The Chat Shop’s process is static and could be outdated easily (or require more work).
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For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Live Chat partner, over The Chat Shop.