Live Chat vs. Scorpion Connect

Compare features and see how businesses like yours can better capture leads and serve clients with Live Chat.

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Money-back guarantee
Base pricing
Per chat
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Setup fee
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Lead qualifi-cation
Lead qualification
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New client intake
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Appointment scheduling
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Staffed by live agents 24/7
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AI-driven technology
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Canned responses & business FAQ
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CRM integration
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Bilingual agents & language translation
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Text Answering
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Read our reviews
Clutch LogoCapterra Logo and highly trained Live Chat agents qualify & book new leads 24/7. Scorpion Connect’s Live Chat service is an afterthought.

Outsourced live chat agents represent your business with every interaction, so it’s important to know how they’re hired, trained, and provided your business info.’s chat agents are obsessed with customer service, thoroughly trained, screened for grammar/punctuation quality, and backed by sophisticated AI technology.

Scorpion Connect’s Live Chat service is advertised to qualify and convert leads, but they lack transparency about their people, their process, and even their prices. We don’t know the cost of their services, but their Yelp reviews imply that they overpromise and underdeliver as a company.

Furthermore, Scorpion Connect is a marketing company first. Their specialty is building websites. has years of experience hiring and training professional receptionists to answer your phone calls. Our chat agents bring the same high-quality, friendly conversations to your web visitors. This is how we truly capture and qualify leads — and then we book new consultations on your calendar!

For high-quality receptionists, transparent pricing, better customer service, more quality leads, and fewer phone interruptions, businesses prefer Live Chat over Scorpion Connect.


Live chat agents on duty 24/7
Real-time lead qualification & intake with CRM integration for complete workflows
Appointment & call-back scheduling with calendar integration
AI technology powers automatic responses, real-time English-Spanish translation, and more.
Payment collection with billing software integration
Instant chat transcripts via email. Contacts and chat conversations logged in your CRM.

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“Great customer care and functionality. I love using They do such a great job in following instructions on how I'd like my cases handled. I especially love the fact that I get email transcripts of all chats. I have never had incorrect information obtained (contact info) from any potential clients by They are very detail oriented!”
Justie Nicol
"Smith allows us to converse with website visitors and turn them into potential clients. They've made it easier for us to be there at all times, even when we're not. We've worked with other vendors in the past and have found among the easiest to use. They're very responsive, they communicate well, and serve as our front lines for client communications."
Scott Peterson
“Simple way to start a great client experience. There are a lot of Chat options available, but this was a no brainer for us because of our great experience with as a company. Everything they do is focused on simplicity. Stuff just works. They make everything easy and have focused on hiring great people, which is evident by the way they treat us as a customer and the people that they chat with on our behalf.”
Brian Waller
“Love Chat! There is no way that I could staff a feature like that in house with my small business. makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. is the best!”
Nicole G.

live chat STAFFED 24/7


Per Month
Live Chats
$7/Chat after 20


Per Month
Live Chats
$6/Chat after 50


Per Month
Live Chats
$5/Chat after 120

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We integrate with your software

Contacts and chat transcripts are instantly logged in your systems

Small businesses trust for fast & friendly live chat is not affiliated with the company presented for comparison purposes on this page. The information provided here serves to compare and contrast products and services with another company (a wholly separate entity) offering products and services that may be similar to those provided by This information is provided to help potential customers evaluate products and services, and has made the best possible effort to obtain accurate information on the other company mentioned here.