Smith.ai Live Chat vs. LiveAdmins

Compare features and see how businesses like yours can better capture leads and serve clients with Smith.ai Live Chat.

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Smith.ai: The best alternative to LiveAdmins

Costs
Free trial
14 days
Demo only
Base pricing
Per chat
Depends on web traffic
Starting price
$140/month
$400/month
Setup fee
No
$49
Average setup time
1 business day
4 weeks
Bilingual agents & language translation
Free
$150 per language
Capabilities
Staffed by live agents 24/7
Lead qualifi-cation
Lead qualification
New client intake
Client callbacks
Canned responses & business FAQ
CRM integration
Some
Text Answering
Read our reviews

Smith.ai’s 24/7 Live Chat service is affordable and easy to implement. LiveAdmins is cumbersome to set up and expensive to maintain.

LiveAdmins doesn’t publicly advertise their live chat service prices on their site, likely because they are relatively expensive. But we know that their price-per-month starts at around $400 after a $49 setup fee. Smith.ai’s Live Chat service starts at $140/month with a free trial and no setup fees, a price more manageable for smaller businesses who want to dip their toes in with live chat.

Smith.ai understands that small business owners and employees are busy. That’s why we offer live chat services: To increase your quality leads while reducing the amount of calls that interrupt you on a daily basis. By that measure, LiveAdmins’ intricate and time-consuming setup process seems counterproductive. Their large contracts, extensive training, and complex implementation is clearly meant to cater to large companies.

Smith.ai offers the same high-quality chats with a much faster setup. Fill out our simple yet thorough onboarding questionnaire and we can have you live in one business day. Want more complex and in-depth chats? You can train our free AI chatbot with lead qualification sequences and unlimited FAQ — or send us an email and we'll train it for you! This significantly improves our receptionists' speed and depth of answers.

With a nimble process made for busy business owners and far more affordable pricing models, it’s clear why businesses choose Smith.ai Live Chat over LiveAdmins’ live chat service.

THE BASICS!

  • Live chat agents on duty 24/7
  • Appointment & call-back scheduling with calendar integration
  • Payment collection with billing software integration
  • Lead qualification & intake with CRM integration for complete workflows
  • AI technology powers automatic responses, real-time English-Spanish translation, and more
  • Instant chat transcripts via email. Contacts and conversations logged in your CRM.
Text answering
We capture leads & help clients who text you — with live agents & AI

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“Great customer care and functionality. I love using Smith.ai. They do such a great job in following instructions on how I'd like my cases handled. I especially love the fact that I get email transcripts of all chats. I have never had incorrect information obtained (contact info) from any potential clients by Smith.ai. They are very detail oriented!”

Justie Nicol
Nicol Law Offices

"Smith allows us to converse with website visitors and turn them into potential clients. They've made it easier for us to be there at all times, even when we're not. We've worked with other vendors in the past and have found Smith.ai among the easiest to use. They're very responsive, they communicate well, and serve as our front lines for client communications."

Scott Peterson
D'Orazio Peterson

“Simple way to start a great client experience. There are a lot of Chat options available, but this was a no brainer for us because of our great experience with Smith.ai as a company. Everything they do is focused on simplicity. Stuff just works. They make everything easy and have focused on hiring great people, which is evident by the way they treat us as a customer and the people that they chat with on our behalf.”

Brian Waller
Sequel Law

“Love Smith.ai Chat! There is no way that I could staff a feature like that in house with my small business. Smith.ai makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. Smith.ai is the best!”

Nicole G.
Gorovsky Law

live chat STAFFED 24/7

Starter

$140
Per Month
20
Live Chats
$7/Chat after 20

Basic

$300
Per Month
50
Live Chats
$6/Chat after 50

Pro

$600
Per Month
120
Live Chats
$5/Chat after 120
CUSTOM PRICING IS AVAILABLE. JUST LET US KNOW WHAT YOU NEED!

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Questions? Let's talk.

We integrate with your software

Contacts and chat transcripts are instantly logged in your systems

Small businesses trust Smith.ai for fast & friendly live chat

Smith.ai is not affiliated with the company presented for comparison purposes on this page. The information provided here serves to compare and contrast Smith.ai products and services with another company (a wholly separate entity) offering products and services that may be similar to those provided by Smith.ai. This information is provided to help potential customers evaluate Smith.ai products and services, and Smith.ai has made the best possible effort to obtain accurate information on the other company mentioned here.