In order to capture every possible lead, every business should have 24/7 live chat coverage. Smith.ai has agents online all day, every day, and you only charge per relevant chat. That means you always have a live agent available to capture a lead on your website, but you only pay if you need them (plus you get to capture every late-night or weekend lead). And since we don't charge for spam or wrong chats, you don't have to worry about costs going up.
Lead Hustler provides only 8 hours of live chat coverage during weekdays and, after that your web visitors will get a canned response, or worse, no response at all. Your leads will walk away and you could even get a call from frustrated clients (unresponsive web chat is worse than no web chat).
Despite not having a chatbot, Lead Hustler heavily promotes integrations and other technology solutions. Smith.ai integrates with thousands of platforms and has sophisticated AI technology, but we believe that people are the essence to good web chat. We hire experienced people who deliver premium customer service and can qualify and even book new leads for you. Trust us: We have years of experience handling phone calls for small businesses.
For 24/7 live agents, satisfied clients, captured quality leads, better marketing results, and predictable pricing, businesses prefer Smith.ai Live Chat over Lead Hustler.