Live website chat is hardly worth outsourcing if it doesn’t do real work for you by capturing leads and increasing conversion rates. That’s why Smith.ai’s live chat agents begin with excellent customer service, which increases brand trust and conversion rates. Then, with established trust, we expertly qualify leads and schedule new consults or direct them to intake forms. You’ll end your day with an emailed list of booked leads and chat transcripts to review if/when you need them. And we can even answer texts to your business, capturing even more leads on their preferred platform.
Juvo Leads Chat claims to get you more leads, but with agents less focused on customer service and pushing heavily for contact information, you are likely to end your day with lower-quality leads who have less trust in your company. Furthermore, with no text answering service, you could miss even more prospective clients.
For more quality leads, better conversion rates, stronger branding, excellent customer service, and service backed by A.I. technology, businesses prefer Smith.ai Live Chat over Juvo Leads.
“Great customer care and functionality. I love using Smith.ai. They do such a great job in following instructions on how I'd like my cases handled. I especially love the fact that I get email transcripts of all chats. I have never had incorrect information obtained (contact info) from any potential clients by Smith.ai. They are very detail oriented!”
"Smith allows us to converse with website visitors and turn them into potential clients. They've made it easier for us to be there at all times, even when we're not. We've worked with other vendors in the past and have found Smith.ai among the easiest to use. They're very responsive, they communicate well, and serve as our front lines for client communications."
“Simple way to start a great client experience. There are a lot of Chat options available, but this was a no brainer for us because of our great experience with Smith.ai as a company. Everything they do is focused on simplicity. Stuff just works. They make everything easy and have focused on hiring great people, which is evident by the way they treat us as a customer and the people that they chat with on our behalf.”
“Love Smith.ai Chat! There is no way that I could staff a feature like that in house with my small business. Smith.ai makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. Smith.ai is the best!”