Blog: Business Solutions

A copyright law firm answering service is a dedicated call-handling solution that ensures intellectual property attorneys never miss a new client inquiry, manages intake around the clock, and keeps billable attorneys focused on casework rather than the phone.

Civil law encompasses most legal areas outside of criminal law, ranging from defamation of character to property damage, and everything in between. Civil law firms must be agile in taking new cases while providing outstanding service to current and former clients. A legal answering service helps ensure that’s possible.

Business law is vast and varied. You could be helping a client with a merger one day and dealing with a business bankruptcy the next. A legal answering service ensures that you’re able to dedicate your full attention to each client without sacrificing communications.

Growing an administrative law firm has never been a simple matter, but it’s particularly challenging today. From a lack of availability and time to the question of automation, you must overcome a range of hurdles. An answering service can help.

Download our free customizable phone tree templates for your small business to streamline incoming calls and optimize customer experience.

Legal blogs are online publications written by attorneys, legal industry analysts, and practice management experts that help law firm owners stay current on trends, technology, and business strategy relevant to running a profitable practice.

Automation plays an increasingly large role within law offices. One aspect that promises to help your team save time and sanity while reducing errors is automating legal documents. However, while there are plenty of benefits, there are also drawbacks to the trend that you’ll need to know before jumping aboard.

AI is everywhere today. It powers also bought suggestions, helps marketers reach their audience, and lives on our phones and other devices to make our lives easier. But does AI have practical applications for law firms? It does. In this post, we discuss seven productive ways lawyers can use AI.

Business profitability is directly tied to customer service and satisfaction (usually called “customer experience”). If your customer service isn’t up to par, you can expect sales to slowly fall and growth to stall. It doesn’t have to be that way. You have the power to change that paradigm. We’ve compiled a list of the most important things a small business can do to improve customer service for greater profitability.