Maddy Martin is Smith.ai's SVPÂ of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.
Discover actionable strategies for enhancing customer relations, boosting loyalty, and gaining a competitive edge. Learn how to transform your business.
Discover AI-driven strategies to boost customer retention for small businesses. Transform your retention efforts with advanced analytics & personalized engagement.
Discover how customer experience journey mapping helps small businesses grow by understanding and enhancing every customer interaction—from discovery to advocacy.
Discover the art of warm transfers and how they enhance customer satisfaction in AI-driven services. Learn to master smooth customer handoffs and boost loyalty.
Elevate your small business operations with an automated virtual receptionist. Ensure 24/7 service, seamless call management, and enhance customer experience.
Explore if offering discounts for customer reviews is beneficial. Understand ROI, legalities, and alternatives to drive genuine feedback without hurting margins.
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