Welcome, James Publishing reader!

Smith.ai's virtual receptionists answer your calls, chats, and texts, 24/7. We combine the best live receptionists with machine intelligence.
Capture more leads, increase professionalism, reduce interruptions, and improve profits.
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What makes Smith.ai superior?

We do much more than answer and transfer calls. We get real work done:
  • North America-based receptionists on duty 24/7. Forward all calls or overflow.
  • Lead qualification & intake with CRM integration for complete workflows
  • Payment collection, with integration to your credit card processing software
  • Appointment & call-back scheduling, with calendar software integration
  • Outbound calls: web-form follow-ups, work status updates & appointment reminders
  • Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs
Benefits
  • $100 off your first month(s) of live calls or chats with code JAMESPUBLISHING
  • 5% discount when you sign up for both live calls and chats
  • 10% annual plan discount
  • Free 24/7 AI chatbot with white-glove setup ($150 value)
Read our reviews
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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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Client Testimonials
Attorneys run superior law firms with Smith.ai — and so can you.

“I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend Smith.ai to every attorney I see.”

Regina Edwards
Edwards Family Law

“I am always recommending Smith.ai to other firms, businesses, and my own clients. Smith.ai has been invaluable as Indie Law has grown to become a nationally respected brand. Their receptionists play an integral role on our team to serve our clients and safeguard our time. With their integrations, live website chat, and outbound calling capabilities, Smith.ai innovates far above and beyond traditional receptionist services.”

Joey Vitale
Indie Law

“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that Smith.ai manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!

Justie Nicol
Nicol Law Offices

Integrations

Smith.ai integrates with your software. Calls, chats, appointments, and payments are automatically logged in your systems. Here is a selection of our many integration partners.
Law Firm Management
Payments
Scheduling
Phone Systems
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Interested in developing a Smith.ai benefits program for your members?
Contact us at benefit.programs@smith.ai