Smith.ai’s receptionists offer personalized service: We qualify leads, schedule appointments, intake new clients, accept payments, do warm transfers, and even make calls for you. Arise’s service offerings are vague and minimal, but more importantly, their receptionists are all private contractors, which means the quality will vary. Plus, your number will be ported through an IVR, which is too impersonal for most businesses (and easy to set up with Smith.ai if it works for your business).
Arise is also vague about prices on their website — vague pricing usually means high pricing, plus complicated fees. Most businesses need a monthly cost estimate to start using an outsourced receptionist service. So Smith.ai has flat per-call charges, with no surprise, setup, or cancellation fees, and no contracts. And since we only charge for calls you want (not sales pitches, spam, or wrong numbers), it’s simple to calculate costs, time saved, and even your marketing ROI.
Lastly, Smith.ai uses AI technology to improve the caller experience, your satisfaction, and even the happiness of our receptionists. The moment the phone rings, our system gives the receptionist your business information, so they can focus on excellent service, not searching for details. Plus, our platform integrates with your calendar, billing software, CRM, marketing platform, and intake forms so you get caller data when/where you need it. Arise has their own schedule management tool called Starmatic, which means you work with their system rather than them working with yours.
For lead intake and qualification, more personalized service, transparent pricing, free handling of spam and sales calls, and tech-enabled professional receptionists, businesses prefer Smith.ai to Arise iASK.
“I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend Smith.ai to every attorney I see.”
“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”
"Smith.ai has been a major hack into improving my business flow. Playing phone tag with potential clients and constantly getting interrupted with sales calls was so tiresome. Smith.ai has completely alleviated this problem. They screen all calls that come into my main office number so only critical calls get through to me, and they schedule appointments with potential clients after having carefully screened them through my intake process. I now save so much time and only have quality appointments booked. Less stress, more appointments. It's a total win!"
“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that Smith.ai manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!”
“Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”
"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the Smith.ai team makes them a true extension of our office."