Blog: Business Solutions

In the first part of our three part series on voice services, we provide the results of our voice services survey to reveal how businesses are managing call answering and how their call answering method has effected their business. Three marketing experts also chip in to discuss the importance of answering phone calls for your business and how you can choose a call answering service that not only suits your business needs, but works to guarantee an increase in customer satisfaction, lead generation, and overall revenue.

During these times of uncertainty since the arrival and spread of COVID-19, all businesses are looking for answers. This post walks through key steps for leading and managing your business during times of uncertainty.

Remote law firm technology is the stack of software, services, and staffing solutions that enables small law firms to manage cases, communicate with clients, and run intake operations from outside a traditional office.

Live chat can often be thought of in a reactionary fashion. It's there when called upon, but not an active tool for promoting growth. However, when you are marketing a new launch or product, your live chat can be your best friend. This article shares how live chat helps in promoting new offers.

Are you missing calls and letting your leads and clients reach your voicemail? Don't miss out on new business or the opportunity to give your current clients a great experience with your business. It may be time to consider a virtual receptionist service. Discover the differences in features and pricing between Smith.ai and Nexa Receptionists virtual receptionists.

Keri Norris, General Counsel and SVP of Legal and Regulatory Affairs at LegalShield, offers five solutions to common legal risks that independent entrepreneurs and small company owners can proactively implement with help from subscription-based legal services providers.

Business owners can save a lot of money by using a live answering service, compared to employing a receptionist in-house. Find the right service that works for your business’s needs by comparing Smith.ai virtual receptionists to RingBird.

Your business deserves a top-quality live answering service. Read this comparison between Signius Communications and Smith.ai virtual receptionists to find out which company provides the best options to fit your needs.

As your IT business grows, you’ll start seeing more customers walk through your door and have more relationships to keep track of! Customer relationship management (CRM) software helps business owners organize and report on customer data. Here’s our complete reference guide for the best CRMs to help you decide which is best for your IT firm or consultancy.