Blog: AI Receptionist

Customer service has always been an ever-evolving effort to perfect the customer experience. Almost all of us have had at least one frustrating experience with phone-based customer service, if not more. And then companies try to solve the issue with IVRs, which only fight half the battle.

Voice bots are changing the way that companies handle communications and customer service. Technology has come a long way from the outdated interactive voice response (IVR) systems of decades past. The modern AI voice bot can train itself to understand and respond contextually to questions and queries of all kinds, making it a virtually unstoppable asset for your communication strategy.