Your front office is costing you.
Missed calls, lost revenue.
Most callers won’t leave a voicemail, they’ll call a competitor. And the first business to respond usually wins.
Intake that doesn’t qualify.
Outsourced providers take messages. You still have to call back, re-screen, and turn away prospects you never wanted in the first place.
Systems that don’t connect.
Every call means manual data entry and follow-up work — or worse, paying skilled staff to do administrative work.
Overhead that doesn’t show ROI.
$4k+/month for a 9–5, Mon–Fri receptionist. Months to ramp. Constant turnover. Limited coverage.
One intelligent system. An entire workforce.
Smith.ai isn’t just a receptionist. It’s a fully staffed front office — AI and live agents working together to handle every call, end to end. Our AI is deeply context-aware, connected to your key systems, and seamlessly integrated with our Live Agent Network.
Complex, sensitive, and conditional intake by your AI receptionist. The right questions get asked, the right details get captured, and the right outcome happens, every time.
Custom qualification workflows for different practice areas, service types, and lead sources. Only qualified leads reach your team. Smart FAQ handling steers callers toward action, not just yes/no answers.
Connects to your systems in real time for dynamic pricing, ticket status, order lookups, and more. Callers get accurate answers from your AI receptionist without waiting.
Intelligent conditional routing and transfers based on your business logic. Every caller reaches the right person, every time.
Triggers workflows with your business software the moment a call ends. Your AI receptionist sends data into your CRM, calendar, and ticketing systems without manual entry. And every call is recorded, transcribed, and instantly summarized.
500+ North American agents available 24/7 for conversations that need a human touch. No call ever hits a dead end, and your team doesn’t get interrupted.
Call (380) 333-6907
Try it out now
Call Heartland Law Group’s AI front office to experience our intelligent intake system firsthand.
Call as a potential client seeking legal services
Call in with a specific inquiry, such as:
Experience how our AI front office seamlessly handles your inquiry
Look out for how you’re qualified, how FAQs are handled, and how information is gathered based on your specific matter.
Look out for follow-up
After your call, you may receive an SMS with a booking confirmation or request for further action.
Punch above your weight. Enterprise-grade quality and support.
The caliber of infrastructure, intelligence, and service usually reserved for the big companies, now available to you. Our Quality Flywheel is a self-reinforcing improvement loop built to ensure every call makes the next one better.
We get it right.
Accurate, dependable, and always improving. Every call makes the next one better.
We get it right your way.
Your AI ⇄ human balance. Your custom playbooks and integrations. Your industry-specific logic.
We do it for you.
Experience a level of service excellence smaller businesses usually can’t access.
Load your procedures, policies, and knowledge base. Key Words ensure the AI understands your industry’s specific terminology — not just generic speech patterns.
Quality is our moat. Humans are our unfair advantage.
Our system trains, tests, deploys, and improves in parallel, around the clock, with humans in the loop at every stage.
Ready to talk?
Tell us about your business and schedule a call with our team.