“I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend Smith.ai to every attorney I see.”
“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”
"Smith.ai has been a major hack into improving my business flow. Playing phone tag with potential clients and constantly getting interrupted with sales calls was so tiresome. Smith.ai has completely alleviated this problem. They screen all calls that come into my main office number so only critical calls get through to me, and they schedule appointments with potential clients after having carefully screened them through my intake process. I now save so much time and only have quality appointments booked. Less stress, more appointments. It's a total win!"
“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that Smith.ai manages my web chats now, too! They're a total time-saver for a solopreneur like me.”
“Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”
"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the Smith.ai team makes them a true extension of our office."
All call details and notes are instantly sent to your CRM. We support Salesforce, ActiveCampaign, Clio, HubSpot, and more.
We'll accept (and pay) the charges for any incoming collect call for you. Attorneys who work with inmates often require this add-on.
Your virtual receptionists will greet clients using a personalized greeting specified by you.
Your receptionists can introduce calls to you and check your availability, or they can transfer calls to you directly.
Your receptionists take a detailed message from callers you don't want transferred to you.
We can instantly text you contact's name, phone number, and email (if collected) after every call.
We'll send you an instant email with caller contact information and call notes (including message or transfer).
At 6:30 p.m. PT, you’ll receive a daily email summarizing each call you received on that day.
Easily text us your status. Just type “away for 1d” or “voicemail” to tell us how to handle your incoming calls.
Upload a personal voicemail greeting for after-hours calls. We'll immediately text and email you voicemail recordings.
Upload lists of numbers for us to directly transfer to you or block completely. You won't be charged for these calls.
Receptionists can make outbound calls on behalf of your business — one time or on a recurring basis.
We can transfer calls and send call summaries anywhere in the world (within our available hours).
Many of our receptionists speak Spanish. We will call back your callers who prefer Spanish at no extra charge.