Microsoft Teams

Send channel messages in Microsoft Teams for new chats in Smtih.ai Chats
DESCRIPTION

Smith.ai chat answers questions, qualifies leads, and captures contact information via your website chat widget. Afterward, Smith.ai sends chat transcripts via email and text message. With this integration, you can also have contact information and chat transcripts sent to a Microsoft Teams channel as messages. This allows your employees visibility into the new chat leads and lets them follow up and manage contacts collaboratively.

"Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients."
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Jeremy Treister
CMIT Solutions of Downtown Chicago

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