Maddy Martin

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Lexicata integration, we can immediately pass contact information and transcripts from web chats into your CRM and client intake software. It's never been easier to keep track of and communicate with new leads and existing clients who connected with you online.

Join us for a live, free Q&A session on Thursday, March 7, at 12:00 p.m. PST with law firm growth, change, and branding expert Katy Goshtasbi, owner of Puris Consulting and current chair of the ABA's Law Practice Division. Learn how to do less and harness change well in 2019, so you can grow your brand, attract clients with greater ease, and improve your work-life balance.

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Clio and HubSpot integrations, we can immediately pass contact information and transcripts from live chats into your CRM, intake, and marketing software. It's never been easier to keep track of and communicate with new leads and existing clients who connected with you online.

Smith.ai client Joey Vitale is the founding attorney at Indie Law, a law firm for creative professionals that specializes in trademarks. He also runs the Indie Show, a live chat show hosted on Facebook, and yesterday, hosted Maddy Martin, Smith.ai's head of growth and education. Tune in to their half-hour chat, where they cover a wide range of small-business tips, including the best lead follow-up processes, event marketing on a small budget, and a lot more.

Zapier rhymes with "happier" — and that's exactly what you'll be when you use Smith.ai's new Zap to automate data capture, workflows, alerts, and tasks.

Tune in to hear Smith.ai's head of growth and education Maddy Martin speak with Christopher Anderson, host of The Un-Billable Hour podcast, about communication best practices for small-firm attorneys. With responsiveness the most common theme among bar complaints, it's critical that attorneys improve their speed and methods of communicating with leads, clients, and other parties. Tune in to hear Maddy and Christopher's conversation, which is chock-full of actionable tips.

High Performance Counsel runs a Spotlight column featuring interviews with forward-thinking attorneys across the country. This month, Smith.ai clients Justie Nicol, Joey Vitale, and Emily Cooper shared the stage. Check out their Q&A and discover some of the secrets behind their high-performing small law practices.

Apptoto is an online calendaring tool that makes your existing calendar (Google, Outlook, Office365, Salesforce, Clio, etc.) available online. This makes it easy to put your calendar on your website and in your email for easy booking with leads and clients. It also now means you can share your calendar with Smith.ai receptionists so we can book appointments (and follow-up on upcoming appointments) on your behalf. The result is less calendaring work for you and your team (you have more important things to do), and more qualified leads on your calendar.

Salesforce is a popular CRM that allows businesses to manage their sales, marketing, and customer support efforts in the cloud. With Smith.ai's new Salesforce integration, you can instantly see new and updated contact information for callers (leads), as well as post-call summary notes, in your Salesforce account after every receptionist call.

Clio Grow is the newest addition to Clio, a popular choice for legal practice management software. With Clio Grow you can capture, qualify, and convert new potential clients for your law practice. With this integration, Smith.ai receptionists can add new leads and post-call summary notes to your Clio Grow Inbox instantly after every receptionist call.