Sean Lund-Brown

Sean Lund-Brown is a current Marketing Assistant for Smith.ai. A graduate from Metropolitan State University of Denver, Sean graduated with a BA in Music and an individualized degree in Teaching Vocal Pedagogy.

Articles by Sean Lund-Brown

10 Essential FAQs to Add to Your Marketing Agency Website

October 23, 2021
10 Essential FAQs to Add to Your Marketing Agency Website
Marketing agencies come in all shapes, sizes, and with various business structures. The world of marketing is vast and constantly changing, which creates a situation where people often ask questions simply because they can’t keep up on their own. Of course, an FAQ page is an essential element for any website. For your marketing agency, it can be a dynamic way to connect with, educate, and create leads from your audience.
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How to Use CallTrackingMetrics to Track Marketing Campaign Performance for Your Business

October 21, 2021
How to Use CallTrackingMetrics to Track Marketing Campaign Performance for Your Business
If you’re using marketing via call, text, chat, and lead form submissions, you need to be able to track and manage all the data from those campaigns. Thanks to tools like CallTrackingMetrics, you can keep tabs on everything that you’ve got going on and make sure that all your campaigns are “up to snuff”, or course-correct immediately if they’re not.
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How to Deliver Better Customer Service in English and Spanish with Bilingual Receptionists | Small Business Advice

October 21, 2021
How to Deliver Better Customer Service in English and Spanish with Bilingual Receptionists | Small Business Advice
There’s definitely something to be said for bilingual customer service, no matter what region you’re in or who you think your primary demographic is. After all, the Internet has opened your business to the global landscape, and the more clients and customers you can serve, the better. Although there are several different languages you can choose from, here in the U.S., offering bilingual services for English and Spanish is usually a good choice.
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The Most Important Sales and Marketing Learnings from the Salesforce Small and Medium Business Trends Report

October 20, 2021
The Most Important Sales and Marketing Learnings from the Salesforce Small and Medium Business Trends Report
If you’re looking to make the most of your marketing, keeping up with trends is a great place to start. In this article, we focus on the Small and Medium Business Trends Report from Salesforce, a leader in SaaS tools and solutions for businesses of all sizes and types. They’ve got a lot of good insight in this report about the state of business for both small and midsize operations, as well as what the future holds. This can help you plan your strategy for marketing, growth, and more.
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How to Politely Determine a Caller's Preferred Language to Improve Customer Service | Small Business Advice

October 20, 2021
How to Politely Determine a Caller's Preferred Language to Improve Customer Service | Small Business Advice
If you’re looking to deliver the best customer service experience, offering bilingual support might be something to consider. After all, there is a growing Hispanic population in the U.S., and when you combine that with the fact that the Internet has turned every brand into a global business, it never hurts to have extra support. So, how do you professionally and politely determine peoples’ preferred languages when they call your business?
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How to Use WhatConverts to Track Marketing Campaign Performance for Your Business

October 19, 2021
How to Use WhatConverts to Track Marketing Campaign Performance for Your Business
While implementing a proper digital marketing strategy is critical, tracking that strategy and your various campaigns is even more integral to your success. Fortunately, there are a lot of different tracking tools and software options today, including WhatConverts. In this guide, we’ll talk about the value of tracking performance, what tools are available, and more.
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The Best Apps in Salesforce AppExchange to Make Your Marketing Team More Effective

October 19, 2021
The Best Apps in Salesforce AppExchange to Make Your Marketing Team More Effective
Salesforce is a leader in Software-as-a-Service (SaaS), and they provide several different solutions for businesses of all sizes and from all industries. Today, they’ve won several awards for their work, created a globally recognized brand, and are helping companies like yours develop better sales and marketing initiatives by using technology and AI. The modern small business needs to be agile and innovative, and they need to be able to navigate change to stay ahead of their competitors. Fortunately, Salesforce AppExchange has a lot of great resources.
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10 Video Marketers to Learn from to Grow Your Hiring & Staffing Company's Followers on TikTok, YouTube & Facebook

October 7, 2021
10 Video Marketers to Learn from to Grow Your Hiring & Staffing Company's Followers on TikTok, YouTube & Facebook
The employment industry is in a unique place right now. The pandemic has changed everything, from the way people work to the way people feel about work, and more importantly how they feel about the companies that they work for. That puts hiring and staffing companies in a unique position. If you do it right, you can build a solid marketing strategy to help take your firm out in front of the pack and help employees get their careers and job demands back on track.
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10 Video Marketers to Learn from to Grow Your Startup’s Followers on TikTok, YouTube & Facebook

October 6, 2021
10 Video Marketers to Learn from to Grow Your Startup’s Followers on TikTok, YouTube & Facebook
If you’re in the business of startups, you are going to want to take advantage of all of the resources that you can to set yourself up for success. Starting a business is no easy feat, but you’re not alone. Today, one of the best resources that you can use is video marketing.
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10 Video Marketers to Learn from to Grow Your Small Business’ Followers on TikTok, YouTube & Facebook

October 6, 2021
10 Video Marketers to Learn from to Grow Your Small Business’ Followers on TikTok, YouTube & Facebook
It might be a small world, but the world of small business is wide open and waiting for anyone who wants to give it a go. This highly competitive industry offers a lot of opportunities for those looking to strike out on their own and find business success. SMBs have long been the backbone of our country and economy. That means they, more than others, need to keep up with consumer trends. When you embrace video marketing, you’ll be able to find that place on social platforms a lot faster. YouTube and Facebook are a great place for SMBs to connect with their audience.
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