CUSTOMER ENGAGEMENT

Welcome, The Florida Bar members!

Use code FLBAR100 to get $100 off your first month. Sign up now and get started!

AI and humans

Client benefits

Smith.ai’s virtual receptionists answer calls, chats, and texts, 24/7. We combine the best live agents with next-generation AI to capture more leads, reduce interruptions, and increase profits. Integrate our solutions into your business and watch conversions — and client satisfaction — take off.

$100 off your first month with code FLBAR100
5% discount when you sign up for both virtual receptionists and website chat
10% annual plan discount

Smith.ai answers every time

Calls come in, but you're not always available to answer them, whether you're busy in daytime meetings or away from your desk on nights and weekends. Our virtual receptionists work 24/7/365 to engage callers, warm-transfer calls to you, book appointments on your calendar, and log details instantly in your CRM or business software.

We combine talent & technology

Smith.ai only hires the best virtual receptionists across North America. Our agents have broad experience in service, sales, and support. Powered by AI software, our agents are exceptionally efficient and accurate. We offer automatic spam blocking, repeat caller detection, CRM integration, ZIP code lookups, call recording and transcription, and more.

We provide 360-degree coverage to manage your inbound and outbound customer engagement.

Powerful call intelligence to measure results

Make better business decisions with real-time call data, visualized in every client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Our virtual receptionists make calls on your behalf, improving speed-to-lead and unburdening staff who should be focused on higher-value work. We’ll call back online leads who complete web forms, contact donors for renewals, chase down payments, and more. We’ll even send follow-up emails and texts after every call to help ensure a connection is made.

82%

of consumers expect an immediate response to a sales inquiry

50%

of lead generation budgets are wasted on leads who are never contacted

79%

of marketing leads never convert into sales

67%

of customers who receive excellent service spend up to 14% more

Screen leads faster with AI web chat & texts

New potential clients don’t just call — online chats and texts messages are fast-growing sales channels. Powered by proprietary AI technology, our live agents answer website chats and texts with speed and accuracy. This helps unify sales communication, improve speed to lead, and make sure you never miss an opportunity.

Smith.ai is trusted by 3,000+ businesses

5.0 stars

4.9 stars

5.0 stars

4.7 stars

"Smith.ai is just excellent. My go-to receptionist team that I use and recommend to other law firms... and business owners generally!! They go above and beyond to cater their receptionist and live chat services to the specific needs of my business."

Joey Vitale

Indie Law

"My only regret about hiring Smith.ai is that I didn't make the decision sooner. They've been instrumental in helping my team operate virtually during shelter-in-place orders amid the coronavirus pandemic."

Brittany Littleton

Littleton Legal PLLC

"Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach."

Justie Nicol

Colorado Lawyer Team

"Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach."