24/7 call handling and client intake for law firms
Smith.ai pairs AI Receptionists with live human agents. The AI answers every call 24/7, a human agent steps in for complex calls. Every call gets what it needs, and you pay half the price.
30-day money-back guarantee
Smith.ai is trusted by thousands of law firms
An award-winning platform
AI handles the routine.
Live agents handle the complex.
Perfect coverage 24/7.
Everything your front desk does, handled by AI.
24/7 call answering
Our AI Picks up on the first ring, day, night, weekends, and holidays.
Custom lead qualification
Our AI qualifies each caller and takes intake on your firm's script.
Spam blocking
Filters robocalls and out-of-area callers before they reach your team.
Detailed call summaries
Name, number, and reason for calling by text and email, the moment the call ends.
Custom call routing
Sends each caller to the right person by your rules.
Appointment scheduling
Books qualified callers straight onto the right calendar.
Escalates to human agents
Hands the call to a live North American agent the moment one is needed.
Syncs with your legal tools
Every call logs automatically to your practice management software, with no manual data entry.
Built for law firms, trained on legal intake
It doesn't start from scratch. It comes trained on legal intake and tuned to your practice area. Then, it gets to know your specific business better and better on every call.
25M+
calls handled
1,000+
law firms trust smith.ai
10+ years
in legal intake
Practice-specific legal intake
It asks the right questions for each matter type, so every lead is screened correctly.
Conflict checks
Legal software sync
Bilingual intake
Handles callers in crisis
Ready to see it handle your calls?
Listen to how naturally AI handles a call
Listen to our AI receptionist handle a client call in this demo.
Call as a potential client seeking legal services and get answered by AI agent.
Try inquiries like "I was in a car accident", "I need help with a custody dispute", or "I was arrested last night" and experience exactly what your callers will hear.
Trusted by thousands of law firms
12 new cases in the first few months, just from after-hours calls.
Calls were coming in after 6pm, early mornings, and weekends, outside the firm’s regular hours. Smith.ai’s virtual receptionists picked up every one. Within the first few months, the firm had gained 12 new cases, averaging 4 additional cases per month from after-hours coverage alone. So many that they outgrew their starter plan in 6 weeks.
Read case study
10 hours per week reclaimed by the attorneys.
A growing multi-practice firm was losing billable hours to phone calls, spam, and intake. Smith.ai took over call answering, screening, appointment booking, and payment collection. Attorneys got 10 hours per week back to focus on client work. The firm grew from 2 people to 5.
Read case study
Ready to talk?
Tell us about your business and schedule a call with our team.