View open positions across sales, marketing, and more — here!
See below for details on our open virtual receptionist positions.
We're on a "happiness" mission.
Yes, it's true! Smith.ai is on a mission to grow a culture of happiness. We have a thriving workforce of happy, successful agents and specialists that have helped Smith.ai grow faster than we could have ever imagined. Now we want to build on that success by empowering and changing the lives of even more highly talented, experienced individuals from all backgrounds and cultures to work in a fulfilling and rewarding workplace.
Our Virtual Receptionists love their jobs.
We are passionate about our agents being able to shine and utilize their inner "superpowers" every day by providing the best work environment, pay, and culture. Working at Smith.ai allows you to earn industry-leading wages and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. In addition, every agent on the Smith.ai team is supported by an environment that is challenging, rewarding, and fun. We encourage idea sharing and promote leaders from within.
We operate 24/7/365. We hire for both full-time (40 hours/week) and part-time positions. For part-time positions, we require a minimum of 25 hrs per week. Shifts are broken into 2- to 5-hour blocks, and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.
We are constantly expanding our services for small businesses, and one of our newest offerings is Outreach Campaigns. In addition to answering incoming calls as Virtual Receptionists, our Outreach Campaign team members are specially trained to handle various types of outbound calls. The work often entails appointment setting, customer follow-ups, pre-sales engagement, and more. If you're interested in growth, the Outreach Campaign team is a great path to explore the additional growth opportunities at Smith.ai.
We invest in our team members and support their growth towards career advancement in both client-support and management roles as their experience grows. We pay our agents industry-leading wages, based on location and cost of living, to support our mission of hiring qualified candidates and building a strong community of healthy and happy agents at Smith.ai.
This position offers an hourly rate, paid weekly, with many opportunities for bonuses. Periodic raises are given based on performance and longevity with the company.