Sean Lund-Brown

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How many times have you been elbow deep in an engine, or in just the right twisted position up under a car, only to hear the phone ringing, the door chiming, or otherwise find that something in the shop needs your attention? Timing is never on your side, and sure enough, as soon as you get involved in a repair, everything else is going to want attention. One of the best things you can do is to hire a receptionist.

How many phone calls and messages do you miss while you’re working on roofing jobs? Or do you have your workers fielding calls and messages for you, in between their work? Whether you’ve got a physical office or just a company that you operate from your home office, having an assistant or receptionist will benefit your business in several different ways.

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You’re in the business of design, not the business of answering the phones. That’s why a receptionist is essential for your interior design firm. If you don’t already have one in place, or you need additional help, now is the time to act. Of course, you have to make sure that you take the time to find the right person for the job.

HVAC systems only work efficiently and properly when all of their parts are in good working order. Such is the case with your HVAC business—you aren’t going to be able to do business well, let alone grow and succeed, if you are not equipped with all of the right people to help you along the way. One of the best resources, and one that’s often overlooked by small businesses and startups, is a receptionist.

Businesses and consumers spend so much time online — they conduct searches, research products and services, and even contact businesses or book appointments online. But how do you navigate the ever-changing landscape of the digital world effectively? First, you have to have a solid foundational plan. You cannot explore the many digital marketing tactics best for your business without a plan. In this guide, we'll go over how to create a digital marketing plan for your small business. We will then provide you with ideas and tips.

You know what they say — the money is in the list. We mean your email marketing list. The idea behind the statement is that with no email list, you have no revenue flowing in. An email marketing list reflects the number of people interested in your business, and these are the leads that will be most likely to convert. As such, you will want to employ the most up-to-date email marketing best practices for your business.

You’re in the business of design, but part of that includes designing the right front office for your firm. Whether that’s physical or virtual, it needs to include solutions for communications and admin tasks—that’s where a receptionist comes into play. Finding the “best” receptionist is going to mean something different to every firm. Fortunately, we’ve gathered some information and resources to help everyone better choose their ideal fit.

As important as it is to trust your instincts in business, it can be even more important to follow the data. When starting a business, there are a lot of responsibilities and considerations to make to help grow your new company. But data can show how much money you are making, what kinds of customers you attract, how much your average customer spends, etc. This data can be tracked and shown using key performance indicators.