Samir Sampat

Samir Sampat is a Marketing Manager with Smith.ai. He has experience working with businesses of all sizes focusing on marketing, communications, and business development.

Articles by Samir Sampat

Google Workspace Pricing Explained: Calculate the Costs for Your Nonprofit

April 20, 2022
Google Workspace Pricing Explained: Calculate the Costs for Your Nonprofit
G Suite is now Google Workspace, offering a better platform for nonprofits to keep in touch with their teams, donors, and others. It’s becoming the place to collaborate, communicate, and create the things that your business needs. Plus, there are several different plans and pricing options available and when you are operating as a nonprofit, Google’s got your back with great discounts and even a free plan if you just want basic access. We’ll look at all the different plans available for your nonprofit in this guide and help you choose what’s best.
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5 Simple Do’s and Don’ts of Reinvesting Your Business Profits

April 18, 2022
5 Simple Do’s and Don’ts of Reinvesting Your Business Profits
One of the best things you can do with business profits is to reinvest them in your company (or other business endeavors). It can be exciting to start making profits, of course, and sometimes that makes people question just where they should be spending (or reinvesting) their money. You should be prepared for this with a plan for what to do with the profits so that you don’t just fritter away the earnings without purpose.
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How to Write a Business SOP

April 10, 2022
How to Write a Business SOP
Every business needs an SOP or set of Standard Operating Procedures. The purpose of this document is to ensure that everyone is on the same page and that your business has methodologies and protocols in place that ensure that products and/or services are consistently delivered every time. Creating an SOP is just as important as having one in the first place because although there’s not a single “right” way to do it, there are several ways that it can go wrong.
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CCaaS vs. CPaaS: What's Best for Your Business?

April 8, 2022
CCaaS vs. CPaaS: What's Best for Your Business?
Today’s businesses have different operational trends than those that have come before them. Many companies are taking advantage of cloud technology and migrating to the virtual world, which invites them into a whole new selection of providers to assist them along the way. Known as “as a service” solutions, these are helping provide a better customer experience and improve business communications in the cloud.
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Call Latency: How to Test and Fix It | VoIP Phone Systems

April 7, 2022
Call Latency: How to Test and Fix It | VoIP Phone Systems
For all its advantages, VoIP also has occasional glitches and issues that need to be resolved. Latency is a part of communication—it’s the amount of time that it takes for the audio to travel from the source to the output device, but it’s usually a matter of milliseconds so that it goes unnoticed. In some cases, latency can increase to a noticeable amount because of various network or connectivity issues. This can impact your call quality and the professionalism that you convey, so you want to avoid it at all costs.
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Packet Loss and How to Fix It | VoIP Phone Systems

April 6, 2022
Packet Loss and How to Fix It | VoIP Phone Systems
Modern VoIP phone systems allow you to make phone calls over an Internet connection instead of a traditional telephone line. This is utilizing technology to offer better communication solutions, but there are still some bumps that you may encounter along the way. Monitoring and performance are critical to your business, especially when it comes to something like packet loss on your VoIP calls and video conferences.
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Can’t Hear the Caller? How to Test and Fix It | VoIP Phone Systems

April 5, 2022
Can’t Hear the Caller? How to Test and Fix It | VoIP Phone Systems
Call audio issues are far too common. Even in the 21st century, we’re often plagued with dropped calls, lagging audio, echoes and distortion, and other problems. Modern VoIP phone systems have improved many of these issues, but they have not been able to completely eliminate them. After all, when you’re making calls via the Internet (Voice over Internet Protocol), you’re going to have the same risk of network issues, connectivity concerns, and other problems as people who are browsing the Internet visually.
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Calls Sound Choppy? How to Test and Fix It | VoIP Phone Systems

April 4, 2022
Calls Sound Choppy? How to Test and Fix It | VoIP Phone Systems
VoIP, or Voice over Internet Protocol, is the latest and greatest way for businesses to make calls. Instead of using a traditional telephone landline that has limits on what it can transmit, you’re now able to make calls over the Internet data lines and enjoy premium calling features, much better call quality, and so much more. Of course, as with anything, there may be occasional glitches from time to time. You are relying on the Internet, which isn’t impervious to the potential disruption of service or connectivity.
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How to Forward Landline Calls to a Cell Phone Number

March 30, 2022
How to Forward Landline Calls to a Cell Phone Number
These days, we’re used to having the convenience of being able to keep in touch on the go. Of course, in the business world, there’s still a case for landline phones or desk phones that can be used in the office as opposed to mobile devices. There are several types of phone systems available today and each will have its own specific guide to assist with call forwarding, or you can check with your service provider.
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5 Elements for Successful Strategy Implementation in 2022

March 30, 2022
5 Elements for Successful Strategy Implementation in 2022
Read more about the five elements that will help your business implement a successful strategy in 2022.
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