Mei Loo

Mei Loo is a Product Marketing Manager at Smith.ai.

Articles by Mei Loo

Book It Before They Hang Up: Acuity Scheduling Integration, Upgraded

August 19, 2026
Book It Before They Hang Up: Acuity Scheduling Integration, Upgraded
AI Receptionist now connects directly to your Acuity Scheduling account, so the calendar link you add for each caller type gets checked against it, catching broken links before they cost you a booking.
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Retain Clients on the First Call

July 21, 2026
Retain Clients on the First Call
Smith.ai's Virtual Receptionists and AI Receptionist can now send retainer agreements for e-signature during the intake call, closing the gap between a qualified lead and a signed retainer.
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Introducing Quality Studio: The Missing Step in Every AI Receptionist Setup

July 15, 2026
Introducing Quality Studio: The Missing Step in Every AI Receptionist Setup
Quality Studio is a new built-in workspace from Smith.ai that lets you test your AI Receptionist before it ever handles a real call — and continuously improves it over time.
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