Maddy Martin is Smith.ai's SVPÂ of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.
Discover powerful Voice of Customer examples that fueled transformative success for real businesses, improving customer satisfaction and driving growth.
Discover why top companies obsess over CSAT scores, a key customer satisfaction metric that provides insights to enhance service and retention strategies.
Learn how to apologize effectively without saying "sorry" and maintain respect. Discover techniques for accountability and trust in professional settings.
.svg)