Maddy Martin

Attorneys: If you're like your peers, you're under-utilizing your time. On average, lawyers spend less than two hours a day on billable work. Discover the non-billable tasks that take up the most time, and then make a plan to direct more attention towards revenue-generating work.

Smith.ai has partnered with LawPay to help attorneys run more profitable law practices by helping them collect more of their earnings.

Beginning May 25, 2018, the European Union (EU) is enforcing a new regulation adopted by the European Parliament known as the General Data Protection Regulation (GDPR). GDPR standardizes data privacy laws across Europe, expands the definition of “personal data,” and serves as an update to the outdated EU Data Protection Act. Learn how Smith.ai is complying with GDPR.

Do you use or are you considering using Filevine case management software? Explore the core features of Filevine and see how your Smith.ai receptionists can work with your Filevine forms and calendar to bring greater efficiency to your law practice.

Tune in to episode 8 of the Get Automated podcast to hear host Kelsey Bratcher and Smith.ai's head of marketing and partnerships, Maddy Martin, discuss business automation tools and ways Smith.ai leverages them to deliver an exemplary receptionist service.

Andrew Peters, founder of Wondermint,Inc., shares his top four tips to help technology support professionals run a better business.

Many IT firms and consultants offer different service tiers to customers, whereby VIP customers get expanded access to support staff and/or technicians for faster service. Here's how to use Smith.ai virtual receptionists to deliver a VIP service tier.

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Referral fees are a common secondary revenue stream for attorneys. If you're getting leads you can't serve, monetize them by using your Smith.ai receptionists to refer them to other attorneys or businesses who can address their needs.

Today, the latest episode of the Command Control Power podcast was released, featuring Smith.ai cofounder Justin Maxwell. Tune in to hear about Justin's days coding the Apple website, learn how IT consultants best use virtual receptionists to optimize their operations and customer service, and get a sneak peek into the features of our soon-to-be-launched cloud business phone system, Keypad.