Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

The Business Case for AI Receptionists

May 22, 2025
The Business Case for AI Receptionists
Discover how AI receptionists can transform your business by improving customer experience, reducing costs, and boosting efficiency. Is your front desk ready for the future?
Read more

Market Your Construction Company with AI: Unlock Growth

May 22, 2025
Market Your Construction Company with AI: Unlock Growth
Learn how to market your construction company effectively using AI tools! Boost online presence, streamline communication, and engage clients effortlessly.
Read more

Bad Customer Service Examples: 15 Scenarios and Strategies

May 18, 2025
Bad Customer Service Examples: 15 Scenarios and Strategies
Explore 14 bad customer service examples with practical strategies to improve. Prevent customer churn, protect brand reputation, and boost satisfaction.
Read more

Best Software for Electrician Business in 2025

May 18, 2025
Best Software for Electrician Business in 2025
Discover the best electrician software of 2025. Boost technician efficiency by 35% and streamline your workflows with our detailed comparisons & insights.
Read more

Best Lawn Care Software Available Today!

May 18, 2025
Best Lawn Care Software Available Today!
Discover how implementing the best lawn care software can transform your business, improving efficiency, customer satisfaction, and reducing costs.
Read more

The Essential Guide to Moving Business Software in 2025

May 13, 2025
The Essential Guide to Moving Business Software in 2025
Discover the best moving business software of 2025 to boost efficiency, enhance customer experience, and ensure seamless operations. Learn how to leverage AI.
Read more

What Is a Hot Call? 5 Minute That Can Double Conversion Rates

May 13, 2025
What Is a Hot Call? 5 Minute That Can Double Conversion Rates
Discover what a hot call is and how it can transform your sales strategy with higher conversion rates. Learn actionable steps to manage hot calls efficiently.
Read more

Customer Intelligence Platform Tools That Give You an Unfair Advantage

May 13, 2025
Customer Intelligence Platform Tools That Give You an Unfair Advantage
Discover powerful Voice of Customer examples that fueled transformative success for real businesses, improving customer satisfaction and driving growth.
Read more

Voice of Customer Examples | From Walmart, Slack, Uber

May 13, 2025
Voice of Customer Examples | From Walmart, Slack, Uber
Discover powerful Voice of Customer examples that fueled transformative success for real businesses, improving customer satisfaction and driving growth.
Read more

What Is CSAT Score and Why Top Performers Obsess Over It

May 12, 2025
What Is CSAT Score and Why Top Performers Obsess Over It
Discover why top companies obsess over CSAT scores, a key customer satisfaction metric that provides insights to enhance service and retention strategies.
Read more