Aaron Lee

Aaron is the CEO and co-founder of Smith.ai. Formerly CTO of The Home Depot and co-founder of Redbeacon, he also played a pivotal role in Google Video's inception and later led YouTube's monetization efforts.


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Articles by Aaron Lee

Enriching Customer Service: The Harmonious Blend of Human Empathy and AI Precision

August 22, 2023
Enriching Customer Service: The Harmonious Blend of Human Empathy and AI Precision
The marriage of AI and human interaction holds tremendous promise for enhancing how SMBs engage with their customers. Read more from our CEO and Co-Founder Aaron Lee on how this will shape the future of customer service.
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