Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Call Center Call Monitoring Secrets That Result in Growth

May 11, 2025
Call Center Call Monitoring Secrets That Result in Growth
Discover strategies to enhance contact center quality management, boost customer satisfaction, and outperform competitors for better results.
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Improve Contact Center Quality Management with Smart AI

May 11, 2025
Improve Contact Center Quality Management with Smart AI
Discover strategies to enhance contact center quality management, boost customer satisfaction, and outperform competitors for better results.
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How to Apologize Without Saying Sorry and Keep Your Integrity

May 11, 2025
How to Apologize Without Saying Sorry and Keep Your Integrity
Learn how to apologize effectively without saying "sorry" and maintain respect. Discover techniques for accountability and trust in professional settings.
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No Call, No Show: How to Prevent, Manage Staffing Disruptions

May 11, 2025
No Call, No Show: How to Prevent, Manage Staffing Disruptions
Explore strategies to tackle no call no show issues. Discover tools and policies to maintain team morale, save time, and reduce operational gaps.
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5 Best Phone Answering Services in 2025

May 5, 2025
5 Best Phone Answering Services in 2025
Explore the best phone answering services of 2025 - ensure no missed calls, improve customer satisfaction, and grow your business efficiently. Learn more!
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7 Best Automated Receptionists in 2025: Never Miss a Call Again

May 4, 2025
7 Best Automated Receptionists in 2025: Never Miss a Call Again
Discover the power of automated receptionists, blending AI and human oversight for seamless 24/7 customer service. Improve efficiency, cost, and business scalability.
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AI Sales Agents: Reclaiming Your Time & Grow Your Business

May 4, 2025
AI Sales Agents: Reclaiming Your Time & Grow Your Business
Explore how AI sales agents are revolutionizing sales strategies globally. Increase efficiency, cut costs, and drive sales 24/7. Learn more now!
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How AI Dental Receptionists Will Help You Get Your Time Back

May 4, 2025
How AI Dental Receptionists Will Help You Get Your Time Back
See how AI dental receptionists transform modern dental practices, boosting efficiency and patient satisfaction
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The Future of Conversational AI | Most Fascinating Trends

May 4, 2025
The Future of Conversational AI | Most Fascinating Trends
Explore how the future of conversational AI is reshaping business in 2025, enhancing customer experiences and operations through advanced technologies.
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AI-Powered Workforce Scheduling for Logistics Leaders

May 4, 2025
AI-Powered Workforce Scheduling for Logistics Leaders
Discover the surprising impact of AI-powered workforce scheduling in logistics. Enhance efficiency, cut costs, and boost staff satisfaction. Learn more!
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