Maddy Martin

Check out this post to learn all about franchise marketing, the different types, and winning strategies to create the ultimate franchise marketing plan.

Did you know 25% of leads contact businesses after-hours? And that 51% of consumers say they prefer live chat when communicating with businesses? 24/7 website chat has become the easiest growth lever for businesses to pull. Connect with more leads when you enlist Smith.ai's professional live agents for not just phone answering, but chats, too. Now through December 31, 2022, get 3 months of live-staffed chat for free when you sign up for a new virtual receptionist plan. You'll get a chat plan that matches your virtual receptionist plan, plus free white-glove setup!

Small law firm management is the practice of organizing, staffing, and operating a law firm of one to twenty-five attorneys so that client intake, casework, billing, and business development run efficiently without pulling attorneys away from billable work.

What is a virtual receptionist? We’ll walk you through what a virtual receptionist is, what they do, and how your business can benefit from these services.

What is a call center? We'll cover all there is to know about call centers, including their various forms and the critical KPIs you should monitor for business success.

Handling professional calls may seem like a simple thing to do for any employee, but it isn’t. These tips can greatly improve your employees’ phone etiquette.

Say goodbye to unclear project statuses, poor workload visibility, and more with these 25 communication platforms for businesses. It’s time to get your team headed toward success.

Check out this list of the top 12 receptionist skills and qualities to look for when hiring for this role to guarantee success and growth for your business.

What is CRM integration? Check out this guide that covers what CRM is, how it works, and integration examples so you can figure out which solution is right for you.

What is CallRail? This guide will cover everything you need to know about what CallRail is and how you can use it with our virtual receptionists to boost your marketing results.