Maddy Martin is Smith.ai's SVPÂ of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.
What is a call center? We'll cover all there is to know about call centers, including their various forms and the critical KPIs you should monitor for business success.
Say goodbye to unclear project statuses, poor workload visibility, and more with these 25 communication platforms for businesses. It’s time to get your team headed toward success.
Check out this list of the top 12 receptionist skills and qualities to look for when hiring for this role to guarantee success and growth for your business.
BPO, or business process outsourcing, is the hiring of a third-party expert to execute specific day-to-day operations for a company. Try Smith.ai for your BPO needs.
It can be difficult to prioritize mental health in remote workplaces. Our article covers the warning signs of struggling mental health in remote teams and ways to support employees.
What is CRM integration? Check out this guide that covers what CRM is, how it works, and integration examples so you can figure out which solution is right for you.
What is CallRail? This guide will cover everything you need to know about what CallRail is and how you can use it with our virtual receptionists to boost your marketing results.
Wondering what a discovery call is? Smith.ai’s 10-step guide to discovery calls and the nine discovery call questions to ask has everything you need to know.
Lifestyle businesses are founded by individuals wishing for more freedom than a typical career. Founders lean into their talents to bring products and services to market.
Spam calls clog your business phone line, which can cost you customers. Find out how to decrease spam calls and protect your business and your employees.
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