Maddy Martin is Smith.ai's SVPÂ of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.
Discover how AI call screening transforms business communication—enhancing efficiency and customer experience. Explore AI's role in handling high call volumes.
Discover how to select the best answering service to enhance customer satisfaction, improve efficiency, and boost your business growth. Key features to consider.
Discover a comprehensive guide on mastering sales & operations planning in 2025. Align demand, supply, and finances strategically to optimize business outcomes.
Discover how roofing business software tackles industry challenges, enhances operations, and improves customer satisfaction. Get insights into key features and ROI.
Discover how outsourcing customer service can transform your SMB. Learn when, why, and how to outsource effectively without compromising customer experience.
Discover the 10 key call center metrics to optimize your customer communications and drive growth. Learn about customer satisfaction, agent performance, and more.
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