Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

The Ultimate Guide to Marketing for Electricians [Step-by-Step]

July 23, 2025
The Ultimate Guide to Marketing for Electricians [Step-by-Step]
Unlock the ultimate marketing blueprint for electricians in 2025, and stop losing leads with effective strategies that drive growth and maximize conversions.
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HVAC marketing that actually works: 7 strategies generating 300% more leads

July 23, 2025
HVAC marketing that actually works: 7 strategies generating 300% more leads
Discover 7 proven HVAC marketing strategies that are driving 300% more leads, helping businesses grow with effective and actionable techniques.
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12 Proven Ways Service Companies Can Scale Support

July 23, 2025
12 Proven Ways Service Companies Can Scale Support
Learn 12 proven strategies for service companies to scale their support operations, enhance efficiency, and deliver exceptional customer experiences.
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Customer Experience Optimization Strategies for Service Businesses

July 23, 2025
Customer Experience Optimization Strategies for Service Businesses
Discover top customer experience optimization strategies for service businesses to boost satisfaction, loyalty, and retention with actionable insights and tips.
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Future of AI in Customer Service | Top 13 Trends

July 23, 2025
Future of AI in Customer Service | Top 13 Trends
Explore the future of AI in customer service, from personalized experiences to efficient support automation, reshaping the way businesses interact with customers.
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Generative AI Customer Service Revolution: Cut Response Time

July 23, 2025
Generative AI Customer Service Revolution: Cut Response Time
Discover how generative AI is transforming customer service by slashing response times and automating support without sacrificing quality.
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How to Use AI for Your Marketing Agency

July 14, 2025
How to Use AI for Your Marketing Agency
Discover how top agencies use AI to boost ROI, personalize at scale, and automate lead conversion—while cutting costs and staying always-on
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How Car Dealerships Use AI to Drive REAL Growth

July 7, 2025
How Car Dealerships Use AI to Drive REAL Growth
Uncover how AI is revolutionizing the car dealership experience, helping forward-thinking dealers enhance customer engagement, streamline operations, and drive sales
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How Conversational AI Transforms BPO Operations

July 7, 2025
How Conversational AI Transforms BPO Operations
Discover how conversational AI is reshaping BPO operations by automating workflows, reducing costs, and enhancing customer service at scale
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Integrating AI Communication into Your IT Services Business Strategy

July 7, 2025
Integrating AI Communication into Your IT Services Business Strategy
Learn how to seamlessly integrate AI communication tools into your IT solutions strategy to boost efficiency, streamline support, and future-proof your tech stack
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