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TALK TO OUR TEAM of experts

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Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
  • Custom AI prompts engineered for your industry, terminology, and workflows.
  • Dedicated implementation team that ensures perfect setup from day one.
  • Intelligent call handling with seamless human escalation.
  • Native CRM integration with your existing tech stack.
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Made for modern businesseses

We serve a variety of industries

EXPERT Onboarding

We set you up for success

You don’t have time to set up complex call instructions, integrate systems, and train agents on every facet of your business. Our team takes the lead on implementation at no additional cost.
1
We design
Planning & playbook creation
After learning about your business, your onboarding specialist maps out call handling playbooks that drive your desired outcomes.
2
We build
Programming and testing
Our team programs your playbooks’ logic, qualification criteria, and call actions — then ruthlessly tests performance for accuracy.
3
We integrate
Connecting your systems
Expert solutions specialists help connect your Smith.ai account to your CRM and other existing business systems, eliminating the need for manual work post-call.
5,000+
business clients
20M+
calls handled
1M+
work hours saved
HOW WE'RE DIFFERENT

Why growing businesses choose Smith.ai

We don’t just answer calls. We deliver results.
Best-in-Class AI Call Handling
Our AI Receptionist navigates complex calls accurately, efficiently, and personably, with professional live agents available on-demand, 24/7.
Custom Instructions
Our client onboarding team tailors call playbooks to the unique needs of your business, whether you have one location or 20.
Top-Notch Support
Our technical and client support teams are based in North America and deeply experienced in the operations of small and mid-sized businesses.
Scales Instantly with Customer Demand
24/7 Coverage with Live Agents Available
Location-Specific Greetings, Playbooks and Directories
Centralized Call Logs and Performance Reporting
Extensive Lead Capture and Qualification
Done-for-You CRM and Software Integrations
Lower Operational Costs vs. Human Receptionists
Simplified Oversight for Corporate Teams
Scales Instantly with Customer Demand
24/7 Coverage with Live Agents Available
Location-Specific Greetings, Playbooks and Directories
Centralized Call Logs and Performance Reporting
Extensive Lead Capture and Qualification
Done-for-You CRM and Software Integrations
Lower Operational Costs vs. Human Receptionists
Simplified Oversight for Corporate Teams
Scales Instantly with Customer Demand
24/7 Coverage with Live Agents Available
Location-Specific Greetings, Playbooks and Directories
Centralized Call Logs and Performance Reporting
Extensive Lead Capture and Qualification
Done-for-You CRM and Software Integrations
Lower Operational Costs vs. Human Receptionists
Simplified Oversight for Corporate Teams
Scales Instantly with Customer Demand
24/7 Coverage with Live Agents Available
Location-Specific Greetings, Playbooks and Directories
Centralized Call Logs and Performance Reporting
Extensive Lead Capture and Qualification
Done-for-You CRM and Software Integrations
Lower Operational Costs vs. Human Receptionists
Simplified Oversight for Corporate Teams
AI Receptionist Dashboard

Understand your callers

Real-time insights help you see the bigger picture of your inbound calls. Detailed call summaries, recordings, and transcripts keep you in the loop.

  • Quickly learn more about who’s calling you, when & why
  • Easily see & hear how your calls were handled
  • Get notified of new calls instantly or daily
  • Connect to your CRM for automatic updates
AI receptionist dashboard overview
Look inside
START HERE

Choose who answers

Explore having your calls handled by AI, humans, or a mix of both.

AI Receptionist

Starting at $95/month
AI handles high-volume tasks — from screening to scheduling — and seamlessly escalates calls to live agents as needed.
Why choose AI-first?
  • Adapted to your brand
  • Endlessly customizable
  • Lowest cost per call
Hear a sample home services call

Human Receptionists

Starting at $300/month
Live agents handle every call with professionalism, personalized service, and a human touch from start to finish.
Why choose human-first?
  • 500+ North American agents
  • 99.7% accuracy rate
  • Inbound + outbound capabilities
Hear a sample law firm call
RISK FREE
30-day money-back guarantee
Skip The line

Take the faster path to business growth

Capture more leads, close more business, and retain more clients with Smith.ai. Try risk-free for 30 days.