Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

HVAC lead generation mastery: Turn ice-cold prospects into $10K customers

July 23, 2025
HVAC lead generation mastery: Turn ice-cold prospects into $10K customers
Master HVAC lead generation with strategies to turn ice-cold prospects into $10K customers, boosting your revenue and growing your business.
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12 HVAC Advertising Examples That Doubled Revenue (Steal These Campaigns)

July 23, 2025
12 HVAC Advertising Examples That Doubled Revenue (Steal These Campaigns)
Explore 12 HVAC advertising examples that doubled revenue, and get actionable insights to steal these winning campaigns for your own business growth.
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The Ultimate Guide to Marketing for Electricians [Step-by-Step]

July 23, 2025
The Ultimate Guide to Marketing for Electricians [Step-by-Step]
Unlock the ultimate marketing blueprint for electricians in 2025, and stop losing leads with effective strategies that drive growth and maximize conversions.
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HVAC marketing that actually works: 7 strategies generating 300% more leads

July 23, 2025
HVAC marketing that actually works: 7 strategies generating 300% more leads
Discover 7 proven HVAC marketing strategies that are driving 300% more leads, helping businesses grow with effective and actionable techniques.
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12 Proven Ways Service Companies Can Scale Support

July 23, 2025
12 Proven Ways Service Companies Can Scale Support
Learn 12 proven strategies for service companies to scale their support operations, enhance efficiency, and deliver exceptional customer experiences.
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Customer Experience Optimization Strategies for Service Businesses

July 23, 2025
Customer Experience Optimization Strategies for Service Businesses
Discover top customer experience optimization strategies for service businesses to boost satisfaction, loyalty, and retention with actionable insights and tips.
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6 Best Sentiment Analysis Tools for Small Business Owners

July 23, 2025
6 Best Sentiment Analysis Tools for Small Business Owners
Explore the 6 best sentiment analysis tools for small business owners to gain valuable insights, enhance customer interactions, and drive better decisions.
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AI Receptionist is NOT the Same as Virtual Receptionist

July 23, 2025
AI Receptionist is NOT the Same as Virtual Receptionist
Discover the key differences between an AI receptionist and a virtual receptionist, and why understanding the distinction is crucial for your business.
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Future of AI in Customer Service | Top 13 Trends

July 23, 2025
Future of AI in Customer Service | Top 13 Trends
Explore the future of AI in customer service, from personalized experiences to efficient support automation, reshaping the way businesses interact with customers.
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Generative AI Customer Service Revolution: Cut Response Time

July 23, 2025
Generative AI Customer Service Revolution: Cut Response Time
Discover how generative AI is transforming customer service by slashing response times and automating support without sacrificing quality.
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