How Much Does an Answering Service Cost?

If you have been looking for a telephone answering service online, chances are you’ve become a bit discouraged by what you find. Many companies do not post the true cost of a virtual receptionist or virtual answering service, leaving you to sign up and cross your fingers instead. We don’t think researching the question of “answering service cost” should be so complicated. That’s why we put that information up front. 

On the Hunt for a Free Answering Service

Few things in life come for free, especially when it comes to a virtual answering service. That’s why searching for a free answering service probably will not get you very far. While it is not very likely, there are a few options. For example, you could try Google voice, which includes free voicemail, but if you are truly serious about your business, it probably isn’t the best idea. Here’s a blog post on that, if you are wondering why.

If a free answering service (or even cheap answering service) is what your budget requires, consider the affordable pricing options of Smith.ai. Not only do we keep our pricing ridiculously simple, we also offer a free trial so that you can try it out. You will have to pay for the service after the trial is over, but we’re pretty sure the amount saved in productivity, combined with what you could gain from qualified leads makes out low-cost worth it.

We’re Not Another Cheap Answering Service

Not all virtual receptionist services are created equal. That is why when you begin researching potential answering service cost, you need to ask the important questions such as:

  • Where are the virtual receptionists located? Smith.ai only staffs friendly US receptionists.

  • How am I charged? Smith.ai charges per-call rather than per-minute

  • Do all calls count? Smith.ai never charges for spam calls or wrong numbers.

Combine these features with powerful call analytics, instant call notifications, and a responsive customer service team and you’ve got an answering service that is anything but cheap.

Multiple Options to Suit a Variety of Pros

Budgeting a live answering service for your business can be a challenge – especially when most live answering services do not provide upfront pricing. We understand how frustrating this is, so we try to save you as much hassle as possible.

That’s why our pricing page includes a variety of options to fit our pros needs. Are most of your calls occurring in the afternoon? Choose West Coast hours. Do you receive a lot of calls? Choose one of our pro plans. Maybe your startup or new business doesn’t have a lot of calls yet — we have a plan for you as well. Each option can be changed monthly, and we offer pricing for calls over the quota. If none of these fit, one of our custom plans likely will.

If you are planning for the cost of a live answering service, you don’t need another sales call. Save yourself time and money by trying out Smith.ai first.