Receptionist Pricing

Start your new Smith account today, with a, FREE 30-day/10-call trial covering 9am-9pm EST. You can even keep your number if Smith’s receptionist services aren’t right for you.

West Coast Hours (9AM – 6PM PST)

Starter

$40 per
month

10receptionist calls

1live transfer phone number

$4/call after 10

Basic

$100 per
month

30receptionist calls

2live transfer phone numbers

$3.50/call after 30

Pro

$300 per
month

100receptionist calls

5live transfer phone numbers

$3/call after 100

UNWANTED CALLS OR WRONG NUMBERS DON’T COUNT AGAINST YOUR QUOTA
Or

Cover the entire U.S. during business hours:

Extended Hours (6AM – 6PM PST / 9AM – 9PM EST)

Starter

$45 per
month

10receptionist calls

1live transfer phone number

$4.50/call after 10

Basic

$120 per
month

30receptionist calls

2live transfer phone numbers

$4/call after 30

Pro

$350 per
month

100receptionist calls

5live transfer phone numbers

$3.50/call after 100

UNWANTED CALLS OR WRONG NUMBERS DON’T COUNT AGAINST YOUR QUOTA

If the plans above don’t cover your needs, we can build a custom plan just for you.

Contact us

Let’s do this!

By pressing the big button, you agree to Smith’s Terms and Conditions.

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(or learn more about how it works)

How do we compare?

Smith CallRuby Gabbyville ReceptionHQ (The Rest)
Free trial 30-day 14-day 7-day 7-day Varies
Cost $3/call $7.77/call* $5.94/call* $1.75/call Varies
Pricing Per call Per minute Per call/second Per call Varies
Setup/Usage fee No $95 $99 $50 Common
Cancellation fee No Yes No No Yes
Spam calls Free $2.59/minute $1.98/minute $1.75/call Yes
Wrong numbers Free $2.59/minute $1.98/minute $1.75/call Yes

*assuming average call time is 3 minutes

Questions? Answers!

How does a free trial work?

You sign up, we onboard you, generate a phone number, and assign you a receptionist. No payment involved. At the end of that 30 days, or 10 calls — whichever comes first — you have the option to continue, and can enter your payment info on the website. If not, the number will be automatically disabled after a grace period of one month.

Do I have to sign a contract?

Smith is a pay-as-you-go service. This means there aren’t any long term contracts. You pay for the receptionist service each month. If you ever cancel, we bill for and through the end of the current monthly billing cycle, and then you’re done. And we will miss you.

I have staff. Will they each need separate accounts?

Nope! Smith is a great service as a virtual front desk for small businesses with multiple employees. For individual routing (such as real estate agents in a firm or IT consultants in the field), we offer up to two routing numbers in the Basic plan, five in the Pro plan, and additional transfer lines for $10/month ($15/month for extended hours).

Can I change my plan?

Yes, at any time. We make it easy. If you’re on the trial, the plan starts after your trial ends and billing starts for the next month. If you would like to change your plan, just email support@smith.ai.

What corners did you cut?

Inefficiency. Nobody needs that corner anyway. We deliver a consistently high quality of service (equal across all plans) using technology to compensate and make up for the inefficiencies in comparable services. We work smarter.

How is this worth it?

Even our most expensive plan, the pro plan, is about $40,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they likely don’t. But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions. Give us a try and find out.

Why do you bill by the call?

Versus by minute? Billing per client call saves you money, and there’s no mystery accounting involved. You’re trusting us to represent you. You wouldn’t rush a client off the phone and we don’t either.

Do you count wrong numbers or spam towards my quota?

Never.

What’s your refund policy?

You can cancel your account at any time with no penalty. If you’ve been billed incorrectly, we’ll honor refunds when appropriate.

Still wondering what to do?

Try it out — For free!

Did we miss something?

Please let us know. We’re here to answer any of your questions.
Reach out at hello@smith.ai or call us at (650) 727-6484.