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Media and Entertainment

Entertainment and media managers are usually preoccupied working on one creative project after another and can’t be expected to answer every phone call that comes in, but offering quality customer assistance through a reliable media and entertainment answering service has been shown to improve businesses in a multitude of ways. Here are a couple of the benefits entertainment and media teams experience with us:

  • Expand availability

With an answering service that’s available every hour of the day, every day of the week, your clients will always have a real person to talk to, whether your office is busy, closed, or on vacation. Your clients’ questions always receive a thoughtful response.

  • Increase leads captured  

Missed calls mean missed opportunities. Don’t miss out on leads just because you’re not always able to answer the phone. Answering services provide evening, weekend, and after-hours availability so your company will never miss another call.

  • Boost work productivity

Through outsourcing call handling to an answering service, you’ll be able to spend time where you need it most and focus on more important work to build your media and entertainment business.

  • Enhance client satisfaction and business reputation

At Smith.ai, we know great customer service and how to deliver it for a range of business types and industries. Our virtual receptionists are professionals in customer service and hospitality, so let us put best practices to work for you and deliver an exceptional and professional response that represents your business well every time.

  • Save money and time

No need to allocate restricted time and money towards hiring an in-house receptionist when you can get all of the services your staff needs and then some with an answering service for over half the price. On average, businesses who use Smith.ai save upwards of $30,000/year.

  • Stay up-to-date with leads and clients

Answering services like Smith.ai can provide your media and entertainment business with detailed call summaries after each call and even provide your clients with chat, social media, and text messaging so you can stay in contact with your most valued clients.

A media and entertainment answering service can provide your business with much needed relief, whether your creative team is on a budget, overwhelmed by overflow calls, or simply looking to enrich your company’s customer service. With Smith.ai’s answering service, your media and entertainment company can receive even more benefits to encourage your company accomplish its goals, whatever they may be.

Smith.ai’s answering service can offer entertainment and media businesses…

24/7 availability

After-hours & overflow answering

Bilingual answering

Outbound call-backs

Spam blocking

Appointment scheduling

Sales development

Payment collection

CRM Integration

Lead development

And much more…

With seemingly limitless features, Smith.ai’s answering service is guaranteed to grow your company’s productivity, revenue, and outreach. Smith.ai has provided quality service to media and entertainment businesses for years and our clients trust Smith.ai to offer their team with high-quality, reliable support. Read our 5-star reviews to learn why business owners prefer Smith.ai.

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