Lawyers are often busy working on client cases and can’t be expected to answer every call that comes in, but providing quality customer support through a reliable legal and law firm answering service has been shown to improve law firms in a variety of ways. Here are a few of the benefits law firms and legal practices experience with us:
- Expand availability
With a phone answering service that’s available 24 hours a day, 7 days a week, your clients will always have a real person to talk to, whether your business is busy, closed, or on holiday. Your clients’ questions always receive a thoughtful response.
- Increase leads captured
Missed calls mean missed opportunities. Don’t miss out on leads just because you’re not always able to pick up the phone. Answering services provide nighttime, weekend, and after-hours availability so your law firm will never miss another call.
- Boost work productivity
Through outsourcing call handling to an answering service, you’ll be able to spend time where you need it most and focus on more important work to build your business.
- Enhance client satisfaction and business reputation
At Smith.ai, we know great customer service and how to deliver it for a range of business types and industries. Our virtual receptionists are trained in customer service and hospitality, so let us put best practices to work for you and deliver an exceptional and professional response that represents your business well every time.
- Save money and time
No need to allocate limited time and money towards hiring an in-house receptionist when you can get all of the services you need and then some with an answering service for a fraction of the price. On average, customers who use Smith.ai save upwards of $30,000/year.
- Stay up-to-date with leads and clients
Phone answering services can provide your law firm with detailed call summaries after each call and even provide your clients with chat, social media, and text messaging so you can stay in contact with your most valued clients.
A legal and law firm answering service can provide your firm with much needed relief, whether your team is on a budget, overwhelmed by overflow calls, or simply looking to enrich your firm’s customer service. With Smith.ai’s answering service, your law firm can receive even more benefits to help your law firm accomplish its goals, whatever they may be.
Smith.ai’s answering service can provide law firms with…
With nearly limitless features, Smith.ai’s answering service is guaranteed to grow your law firm’s productivity, revenue, and outreach. Smith.ai has offered quality service to law firms and legal practices for years and our clients trust Smith.ai to provide their business with premium support. Read our 5-star reviews to learn why business owners prefer Smith.ai.