Accountants and bookkeepers are often busy working on reviewing balance sheets and ledger and can’t be expected to answer every call that comes in, but offering quality customer support through a reliable accounting and bookkeeping answering service has been shown to improve operations in a variety of ways. Here are a few of the benefits accounting and bookkeeping businesses experience with us:
- Expand availability
With a phone answering service that’s available 24 hours a day, 7 days a week, your clients will always have a real person to talk to, whether your accounting business is busy, closed, or on holiday. Your clients’ questions always receive a thoughtful response.
- Increase leads captured
Missed calls mean missed opportunities. Don’t miss out on leads just because you’re not always able to pick up the phone. Answering services provide nighttime, weekend, and after-hours availability so your bookkeeping company will never miss another call.
- Boost work productivity
Through outsourcing call handling to an answering service, you’ll be able to spend time where you need it most and focus on more important work to build your accounting business.
- Enhance client satisfaction and business reputation
At Smith.ai, we know great customer service and how to deliver it for a range of business types and industries. Our virtual receptionists are trained in customer service and hospitality, so let us put best practices to work for you and deliver an exceptional and professional response that represents your company well every time.
- Save money and time
No need to allocate limited time and money towards hiring an in-house receptionist when you can get all of the services you need and then some with an answering service for a fraction of the price. On average, customers who use Smith.ai save upwards of $30,000/year.
- Stay up-to-date with leads and clients
Phone answering services can provide your accounting and bookkeeping business with detailed call summaries after each call and even provide your clients with chat, social media, and text messaging so you can stay in contact with your most valued clients.
An accounting and bookkeeping answering service can provide your business with much needed relief, whether your financial team is on a budget, overwhelmed by overflow calls, or simply looking to enrich your company’s customer service. With Smith.ai’s answering service, your accounting business can receive even more benefits to help your company accomplish its goals, whatever they may be.
Smith.ai’s answering service can provide accounting and bookkeeping businesses with…
With nearly limitless features, Smith.ai’s answering service is guaranteed to grow your business’s productivity, revenue, and outreach. Smith.ai has offered quality service to accounting and bookkeeping companies for years and our clients trust Smith.ai to provide their business with premium support. Read our 5-star reviews to learn why accountants and bookkeepers prefer Smith.ai.