Our friendly, professional receptionists are ready to answer and transfer your calls, collect lead information, and schedule appointments, 24/7.
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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.
Calls come in, but you're not always available to answer them. We can capture and screen callers, book appointments, and log details instantly in your CRM and on your calendar.
Calls come in, but you're not always available to answer them, whether you're busy in daytime meetings or away from your desk on nights and weekends.
Our receptionists work 24/7/365 to engage callers, warm-transfer calls to you, book appointments on your calendar, and log details instantly in your CRM or business software.
Your team only has so much time. Virtual receptionists play a vital role in filtering out unqualified leads and handing off top prospective clients to in-house staff.
Smith.ai only hires the best receptionists across North America. Our agents have broad experience in service, sales, support, and hospitality.
We empower our agents to be exceptionally efficient and accurate with our proprietary receptionist software, which includes features like automatic spam blocking, repeat caller detection, CRM integration, ZIP code lookups, conflict check scanning, and much more.
Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.
Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy. Learn more.
New potential clients don't just call — chats and messages are the fastest growing sales channel. Smith.ai answers website chats, texts & social messages to unify sales communications under a single provider.
Calls, chats, appointments, and payments are automatically logged in your systems. We directly integrate with over 30 programs, including Salesforce, HubSpot, and Zapier.
“Smith.ai has been integral to my business. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”
"As advocates for operation efficiency, we love referring our clients to Smith.ai because it's not just another answering service. Their foundation is built on great people combined with great software. Their team is incredible, especially the partner team - it's a true partnership."
"Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach."
"One cannot overestimate the importance of always being available to prospective clients. Smith.ai covers not just one communication channel, but four (phone, chat, SMS & Facebook Messenger) with both AI and 24/7 live service – there simply is no competitive product out there in the market today."
Outsourcing to Smith.ai is simple. We already work with every phone system and website. And we use AI to help our live staff have natural conversations, so there's no script required.
Tell us about your business, budget, and growth goals. We'll build a plan to suit.
No IT support? No problem. Easily add us to any phone system or website.
Fully experience our phone & chat services based on your custom communication plan.