Welcome, CMIT Solutions Franchise Owner!
Smith.ai's virtual receptionists answer your calls, chats, and texts, 24/7. We combine the best live receptionists with machine intelligence.
Capture more leads, increase professionalism, reduce interruptions, and improve profits.

What makes Smith.ai superior?

We do much more than answer and transfer calls. We get real work done:
  • North America-based receptionists on duty 24/7. Forward all calls or overflow.
  • Lead qualification & intake with CRM integration for complete workflows
  • Payment collection, with integration to your credit card processing software
  • Appointment & call-back scheduling, with calendar software integration
  • Outbound calls: web-form follow-ups, work status updates & appointment reminders
  • Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs
Benefits
  • 25% discount on live calls ($4.50/call) and chats (varies by plan)
  • 20-call/20-chat free trial (up to 14 days)
  • 5% discount when you sign up for both live calls and chats
  • 15% annual plan discount
  • Free 24/7 AI chatbot with white-glove setup ($150 value)
Read our reviews
Client Testimonials
CMIT franchise owners run superior IT firms with Smith.ai — and so can you.

"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the Smith.ai team makes them a true extension of our office."

Crystal Ludwick
CMIT Solutions Of Cleveland Northeast & Northwest

“Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”

Jason Bosslett
CMIT Solutions of Morristown

“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”

Steve Gray
CMIT Solutions of Cincinnati & NKY

Integrations

Smith.ai integrates with your software. Calls, chats, appointments, and payments are automatically logged in your systems. Here is a selection of our many integration partners.
IT Firm Management
Scheduling
Phone Systems
Schedule a Call
Interested in developing a Smith.ai benefits program for your members?
Contact us at benefit.programs@smith.ai