ArtiBot and Smith.ai Chatbot have a lot of great features to consider when you’re in the market for a good chatbot tool. The way that they’re designed caters to different types of markets in some cases, but they’re still comparable enough that we wanted to take a look.
90%of your audience expects you to have some kind of online customer service portal. The more robust, the better. If you choose to integrate just a chatbot, that’s better than nothing. However, you should always choose more when you can. Both ArtiBot and Smith.ai make that pretty easy.
ArtiBot is an AI chatbot that focuses on service brands. It has many of the features that you’d expect from a chatbot to help capture leads, collect payments, and more. While it does give you the chance to embed it anywhere, some of the other features are almost too complex to set up with limited tech knowledge.
ArtiBot also takes a lot more work to manage than the Smith.ai Chatbot, which is fully automated from the start. You don’t have to answer chats, intervene, or even manage it because the software is programmed to take care of itself. And when you choose white-glove setup, you’ll be certain that it’s programmed correctly.
Smith.ai offers a fully customizable chatbot that has all the features you need, including easy integration, custom canned responses, integrations with your CRM and other tools, access to rich reports and analytics to monitor your chats, and more. Plus, we’ll even set it all up for you so that it’s hands-off from the start.
While ArtiBot does offer simplicity and focus on key features, Smith.ai’s Chatbot just does more. You can create a robust knowledge base and FAQs and integrate it all with Google Analytics and the rest of your tech stack to streamline your communications with ease.
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