Smith.ai Chatbot vs. ArtiBot

Compare features and see how your business can better capture leads and serve clients with the fully automated Smith.ai Chatbot.

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The Smith.ai Advantage

Capture leads 24/7
No staff
needed
Free & unlimited chats

Smith.ai: The best alternative to ArtiBot

Smith.ai
ArtiBot
INCLUDED FOR FREE
Unlimited chat conversations
100% bot-answered chats, 24/7
Captures email on every conversation
Captures phone number if desired
Automated lead qualification
Smart Q&A database
Custom AI bot
Pre-chat disclaimer
Mobile-friendly
Custom branding
Public API
Email support
Activity Dashboard
BOOSTED SERVICE
Seats for your staff
0
No seats needed
1</br>More seats with premium plans
Add professional live-chat agents
From $140/mo
Totally optional
Live chat is available, but has to be staffed by you
Unlimited Q&A and knowledge base
$50/month
Q&A Database available, but limited
Unlimited conversation playbooks
$50/month
Leads captured through Conversational Flow that you have to design
CRM integrations
$0.50/chat
Included
Zapier integration
$0.50/chat
Included
White-glove setup option
$150 one-time fee
Totally optional
$99 one-time fee
Custom programming
$200/hr
Totally optional
Available with premium plans
Read our reviews
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Automated Chatbots vs. Live Chat Software

Automated Chatbot
Live Chat Software
Answers messages w/o extra staff
Yes
No
Quick one-time setup
Yes
No
Responds immediately 24/7
Yes
No
Automates lead qualification & intake
Yes
Sometimes
Triages chats automatically
Yes
No
100% consistency
Yes
No
Screens spam & sales
Yes
No

Smith.ai Chatbot is a fully automated solution for lead capture. ArtiBot is part lead capture tool, part payment processor, and all AI-powered efficiency.

ArtiBot and Smith.ai Chatbot have a lot of great features to consider when you’re in the market for a good chatbot tool. The way that they’re designed caters to different types of markets in some cases, but they’re still comparable enough that we wanted to take a look.

90%of your audience expects you to have some kind of online customer service portal. The more robust, the better. If you choose to integrate just a chatbot, that’s better than nothing. However, you should always choose more when you can. Both ArtiBot and Smith.ai make that pretty easy.

ArtiBot is an AI chatbot that focuses on service brands. It has many of the features that you’d expect from a chatbot to help capture leads, collect payments, and more. While it does give you the chance to embed it anywhere, some of the other features are almost too complex to set up with limited tech knowledge.

ArtiBot also takes a lot more work to manage than the Smith.ai Chatbot, which is fully automated from the start. You don’t have to answer chats, intervene, or even manage it because the software is programmed to take care of itself. And when you choose white-glove setup, you’ll be certain that it’s programmed correctly.

Smith.ai offers a fully customizable chatbot that has all the features you need, including easy integration, custom canned responses, integrations with your CRM and other tools, access to rich reports and analytics to monitor your chats, and more. Plus, we’ll even set it all up for you so that it’s hands-off from the start.

While ArtiBot does offer simplicity and focus on key features, Smith.ai’s Chatbot just does more. You can create a robust knowledge base and FAQs and integrate it all with Google Analytics and the rest of your tech stack to streamline your communications with ease.

THE BASICS!

Live chat agents on duty 24/7
Real-time lead qualification & intake with CRM integration for complete workflows
Appointment & call-back scheduling with calendar integration
AI technology powers automatic responses, real-time English-Spanish translation, and more.
Payment collection with billing software integration
Instant chat transcripts via email. Contacts and chat conversations logged in your CRM.

What our customers are saying

“Great customer care and functionality. I love using Smith.ai. They do such a great job in following instructions on how I'd like my cases handled. I especially love the fact that I get email transcripts of all chats. I have never had incorrect information obtained (contact info) from any potential clients by Smith.ai. They are very detail oriented!”
Justie Nicol
"Smith allows us to converse with website visitors and turn them into potential clients. They've made it easier for us to be there at all times, even when we're not. We've worked with other vendors in the past and have found Smith.ai among the easiest to use. They're very responsive, they communicate well, and serve as our front lines for client communications."
Scott Peterson
“Simple way to start a great client experience. There are a lot of Chat options available, but this was a no brainer for us because of our great experience with Smith.ai as a company. Everything they do is focused on simplicity. Stuff just works. They make everything easy and have focused on hiring great people, which is evident by the way they treat us as a customer and the people that they chat with on our behalf.”
Brian Waller
“Love Smith.ai Chat! There is no way that I could staff a feature like that in house with my small business. Smith.ai makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. Smith.ai is the best!”
Nicole G.

Unlimited chats answered 24/7/365

FREE AI
CHATBOT

$0
Per Month
Unlimited
chat conversations
includes
4 q&A and 1 playbook

ADD-on
Pricing

Unlimited playbooks - $50/mo
Unlimited Q&A - $50/mo
CRM Integrations - $0.50/chat
White-glove installation - $150

We integrate with your software

Contacts and chat transcripts are instantly logged in your systems

Small businesses trust Smith.ai Chatbot to capture more leads