You only get to make a first impression on a new client once. A virtual receptionist plays a vital role in welcoming a client to your business, so it is essential that initial conversation be engaging and friendly.
When calling a law firm, new leads may be seeking guidance through complicated legal procedures, or simply require quick answers to simple questions. Regardless, being greeted by a friendly and competent receptionist on the other end of the phone goes a long way towards making a positive impression.
A reliable virtual receptionist service means your phones are answered when you need them to be.
The Chicago law firm Nyman IP was looking to add the professional yet inviting presence of a live receptionist to their business. Knowing initial impressions are of paramount importance, it was critical to find a service with friendly, competent, and reliable virtual receptionists who would convey a warm and trusting demeanor to new leads.
Smith.ai’s virtual receptionists fit the bill. Our receptionists have years of phone experience and are intelligent, highly qualified, and truly caring individuals. For Nyman IP, being able to customize greetings also made the service feel friendly and helped create seamless integration into the law firm. Smith.ai receptionists create a nice flow for his clients. Calls are answered immediately and clients can look forward to a quick follow-up.
Smith.ai virtual receptionists provide a reliable, first-rate service that helps remind clients how much the firm cares about them from the start of every call.
Nyman IP is a technology-forward law firm bridging the gap between innovation and protection. They use a modern approach focused on leveraging new technological advances, and pride themselves on using an accessible, plain-language approach to enhance clients’ understanding of their IP rights.
Smith.ai is a superior 24/7 call answering service for small businesses and individuals. Our virtual receptionists help you build better relationships with new and existing customers.