Business Communications

[DO NOT PUBLISH] Smith.ai vs. Answer Anytime: Live Answering Service Comparison

When you have a high call volume, your business needs a solution to make sure no calls go unanswered. But how do you find a live answering services with the best options for your business? Discover the differences in features and pricing between Smith.ai and Answer Anytime virtual receptionists.

Setup fees & trials

Smith.ai


  • No setup fee


  • No contracts


  • 30-day/10-call free trial (whichever comes first)

Answer Anytime


  • Security deposit equal to one month’s payment


  • 30-day money back guarantee

Discussion: At Smith.ai, we want you to be completely comfortable with our services before you make a commitment. That’s why we offer a free trial period to test us out. Also, there are no setup fees to worry about. With Answer Anytime, however, you must pay for the first and last month’s service, and you don’t a free trial period to try their services first.

Monthly plans

Here’s a breakdown of Smith.ai and Answer Anytime’s monthly plans:

Smith.ai


  • $60 for 10 live receptionist calls and 1 live phone transfer


  • $150 for 30 live receptionist calls and 2 live phone transfers


  • $450 for 100 live receptionist calls and 5 live phone transfers


  • Custom plans available

Answer Anytime


  • $39.95 base rate, plus $0.99 per call


  • $49.95 for 50 calls


  • $69.95 for 75 calls


  • $99.95 for 150 calls


  • $129.95 for 250 calls


  • More enterprise plans are available for up to $2,995.95 for 5,000 calls

Discussion: While Answer Anytime offers lower prices than Smith.ai, you have to remember the old adage, “You get what you pay for.” At Smith.ai, we take our time to learn your business in and out, so we can deliver an experience of an in-house receptionist. At Answer Anytime, however, they rely on scripts and end up giving a much less personable experience.

Overage costs

Smith.ai


  • $6/call on the $60/month plan


  • $5/call on the $150/month plan


  • $4.50/call on the $450/month plan

Answer Anytime


  • $0.85 per call on the $49.95 and $69.95/month plans


  • $0.80 per call on the $99.95 and $129.95/month plans

Discussion: Although Answer Anytime has lower overage costs, what you’ll get from Smith.ai is worth the investment. We’ll provide impeccable customer service—your callers won’t be able to tell we’re not in your office with you.

Features

Smith.ai and Answer Anytime offer the following features:


  • US-based virtual receptionists


  • Custom greeting for answering calls


  • Live call transfers


  • Appointment scheduling

 

Smith.ai has the following additional features:







  • , like Clio, Lexicata, Capsule CRM, and more.


  • Integration with helpdesk ticketing software programs


  • Ability to map client history to the incoming number so clients receive personalized attention


  • Messages texted to you or



  • Custom greetings and



  • Lead qualification & lead intake form completion


  • Daily call summary reports


  • No charge for spam calls or wrong numbers

 

Answer Anytime offers the following additional features:


  • 24/7 live answering service


  • Message delivery to email, text, or fax


  • After hours emergency service

Discussion: Smith.ai offers a lot more features that will help grow your business. We not only handle your overhead calls, but we also perform lead qualification, client history mapping, and integration with your existing CRM or other software. We’re here to grow with your business and provide the services that will make your day easier.

Summary

Answer Anytime offers a liver answering service at an affordable rate, but their services are sub par when compared to Smith.ai Our advanced system can provide detailed call history reports that can help you learn more about your customers and potential leads. With the capability to integrate many different programs and tools you already use, we’re the option that’s ready for a thriving business in a digital age.

Smith.ai client testimonials

Hear from a Smith.ai client who was satisfied with our services:

“I've been using them for awhile and they invaluable to my law practice. Everyone says how great my receptionists are and I'm paying a fraction of the cost of an in house receptionist.”

- Regina Irene

Learn more benefits of working with Smith.ai

Our virtual receptionists are here for you! To learn more about our stellar service, call us at (650) 727-6484 Monday through Friday between 5am – 6pm PT. You may also reach us by email at support@smith.ai.

Try Smith.ai for free

Accelerate growth with live receptionists and AI.
Get a 20-call/20-chat trial now!

Contact our sales team today at (650) 727-6484 or schedule a call.

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