Keypad Virtual Phone System vs. MightyCall: Business Phone Service Comparison

As of February 8, 2020, Keypad is no longer accepting new clients. Instead, check out our Virtual Receptionist, Outreach Campaign, and Chat services.

Keypad virtual phone system from Smith.ai allows your growing business to remain competitive into today’s ever growing and changing marketplace. A cloud phone system is an excellent choice for an affordable and easy way for businesses to efficiently handle telephone traffic. Sometimes, it is quite possible, with the wide variety of options available, to face some tough decisions when the time comes to select the best provider for your business. Here is how the Keypad cloud phone system compares to Mightycall to help make the decision a bit easier.

Setup Fees & Trial Periods

Keypad:

• No contract
• No setup fee
• 14-day money-back guarantee
  
  

MightyCall:

• No long-term contract
• 14-day free trial
• 30-day money-back guarantee
  
  

Discussion: Both Keypad and MightyCall do not have binding contracts, which is beneficial to small business owners who may not want to make a long-term commitment. Small businesses change year after year, so it’s ideal to have room for flexibility. Keypad and Mightycall will allow you to get started risk free with no set up fees from Keypad and a 14-day free trial from Mightycall.

Monthly Plans

Keypad:

• $25 per month for 1,000 minutes, 250 text messages, 1 local or toll-free number, with unlimited extensions and auto-attendant greetings
  

MightyCall:

• $19.99/month for 1,000 minutes and two toll-free or local numbers
• $49.99/month for 5,000 minutes and 5 toll-free or local numbers
• $99.99/month for 15,000 minutes and 10 toll-free or local minutes
  
  

Discussion: Keypad is dedicated to providing an excellent cloud phone system with advanced features, add-ons and benefits, all at an affordable price for business owners. With keypad, you get unlimited extensions and detailed call analytics that can help you improve your business. Mightycall gives you the option of changing your plan anytime should you decide you need more or less, depending on your business needs.

Overages

Keypad:

• 3¢ per additional minute
• 2¢ per additional message
  
  

MightyCall:

MightyCall does not offer information on their website about overage fees.

Discussion: Since overage fees are not displayed on the MightyCall site, it may be hard to gauge what your monthly rate will be if you go over your minutes. They do offer a live demo with a sales person who can answer those questions while showing you how the service works. With Keypad, on the other hand, we charge low overage fees, so your rate will still be affordable even if you go over the monthly minutes.

Features

Both Keypad and MightyCall offer the following features:

• Call recording
• Voicemail transcription
• Unlimited extensions
• Call performance reports
• Customizable call routing
  
  

Keypad:

Keypad provides you with a variety of features, including:

• Performance metrics and an intuitive dashboard
• Seamless integration with Smith.ai virtual receptionists as an add-on
• Call blasts and sequencing
• Port your existing number
• Call forwarding
• Easy to manage multiple lines
• Online fax
• Automatic spam filtering
• VIP lists and block lists
• Spam filtering
• Live U.S. based support, Monday through Friday, 5am – 9pm PT
• VIP call routing
  
  

MightyCall:

MightyCall offers the following additional features:

• Unlimited text messaging
• Auto-attendant
• Conference calls
• Call queues
• Facebook and Twitter Integration
• Web widgets
  
  

Discussion: Keypad offers a variety of cloud phone support systems designed to work easily with your growing business—all with no contract, setup fee, or cancellation penalty. Because we strive to provide advanced features to small businesses, our rates are a lot more affordable than other options. We provide tools that can help you grow your business, like detailed call analytics and custom call routing that will help you stay focused on the important things.

Summary

When comparing Keypad to MightyCall, the main difference between the two is the ease of use and integration of the Keypad system. Keypad routes your calls to where you want them to go, monitors your business metrics to improve where you need to, and converts promising leads all conveniently from your smartphone or email. In addition, with Keypad, you know exactly what you are getting, with crystal clear pricing and the ability to scale your business during periods of high call volume by cost-effective minute and message overage rates, and live virtual receptionists as an add-on.

Get Started with Keypad Now, Risk-Free

Sign up for Keypad today! It's just $25/month, and completely risk free with our 14-day money-back guarantee.

Questions?

If you have questions about Keypad's features and compatibility with your business, our support team would be happy to assist and advise you. Contact us Monday through Friday 5am – 6pm PT at (650) 727-6484 or keypad@smith.ai.