Keypad Virtual Phone System vs. GoDaddy SmartLine: Business Phone Service Comparison

As of February 8, 2020, Keypad is no longer accepting new clients. Instead, check out our Virtual Receptionist, Outreach Campaign, and Chat services.

Keypad cloud phone system gives today's businesses consistent and professional access to their clients and potential clients or vendors, allowing them to more easily meet their customers' needs. Some of the features offered by Keypad include the ability to track the performance of your calls, block spam, routes your calls to where and who you need them to go and integration with Smith.ai's live virtual receptionists.

When comparing cloud phone system companies, you need to find a service that provides the best features your business needs. Discover how Keypad compares to GoDaddy SmartLine.

Setup Fees & Trial Periods

Keypad:

• No contract
• No activation fee
• 14-day money-back guarantee

SmartLine:

• No contract
• 30-day free trial

Discussion: Neither Keypad nor GoDaddy require you to sign a contract or charge a setup fee. Keypad offers a risk-free 14 day trial period while GoDaddy Smartline has a 30-day free trial, so you have plenty of time to test the services before you commit to payment.

Monthly Plans

Keypad:

• $25 per month for 1,000 minutes, 250 text messages, 1 local or toll-free number, with unlimited extensions and auto-attendant greetings

SmartLine:

• $3.99/month for 100 minutes and 100 texts
• $9.99/month for unlimited minutes and unlimited texts

Discussion: Like many cloud phone systems, Keypad gives today's businesses professional and consistent access to their clients, allowing them to more easily meet their customer's needs. With advanced features like the ability to track the performance of your calls, block spam, and call routing available, it’s a much better value than SmartLine’s simple additional line plan.

Overages

Keypad:

• 3¢ per additional minute
• 2¢ per additional message

SmartLine:

• 3¢ per additional minute
• 1¢ per additional text

Discussion: Depending on your business' call volume, you can pay a lot less with Keypad. Since an average business call lasts about five minutes (according to the 2015 Invoca Call Intelligence Report), 1,000 minutes is more than enough for the vast majority of small businesses.

Keypad and SmartLine are pretty similar when it comes to overage costs. However, if you’re using Keypad’s cloud phone system, you’ll have access to a lot more advanced features that can help grow your business. GoDaddy Smartline is more for business owners who simply want to add additional lines to their main business line.

Features

Both Keypad and SmartLine offer the following features:

• Flexible call routing by time of day, day of week, or custom schedule
• Read voicemails through an automatic transcription service
• Customize your voicemail greeting
• Toll-free numbers available

Keypad:

Keypad provides you with the following top-of-the-line features:

• Call dashboard with detailed analytics
• Seamless integration with your Smith.ai virtual receptionists
• Call blasts and sequencing
• Port your existing number
• Unlimited extensions
• Call forwarding
• Easy to manage multiple lines
• Online fax
• Automatic spam filtering
• VIP lists and block lists
• Performance metrics like missed calls and talk time by call type
• Voicemail transcription
• Call recording
• Live U.S. based support, Monday through Friday from 5am – 9pm PT

SmartLine:

SmartLine offers the following additional features:

• Use one phone to handle both business and personal calls (with a second phone number)
• Show your business number on caller IDs
• Mobile app

Discussion: Keypad from Smith.ai work easily with our and even your own live virtual receptionists and gives you more features, options and add-ons to help you grow your business.

Summary

GoDaddy SmartLine is merely an additional number. SmartLine Unlimited plan is based on a Fair Usage policy of 2,000 minutes and 2,000 texts per month, similar to how Skype works. Keypad offers more minutes and text on each of its plans then does SmartLine Basic, as well as other features not offered by GoDaddy SmartLine.

Get Started with Keypad Now, Risk-Free

Sign up for Keypad today! It's just $25/month, and completely risk free with our 14-day money-back guarantee.

Questions?

If you have questions about Keypad's features and compatibility with your business, our support team would be happy to assist and advise you. Contact us Monday through Friday 5am – 6pm PT at (650) 727-6484 or keypad@smith.ai.