Get Early Access to Keypad, the New Cloud Phone System from Smith.ai

Maddy Martin

As of February 8, 2020, we are no longer accepting new Keypad accounts. Please stay tuned for updates on alternative solutions.

Since 2015, Smith.ai has gained fame for delivering a superior call answering service, powered by hospitality-driven, North America-based live receptionists. We’re the friendly voices answering your clients’ calls, qualifying your leads, scheduling your appointments, and handling all those other persnickety phone tasks that would otherwise cannibalize your time (and lower your hourly pay rate).

Until now, your only option has been to use our virtual receptionist services on top of your existing business phone system — Google Voice, RingCentral, Vonage, 8x8, Grasshopper, or one of the many other business communication behemoths that are centralizing your calls.

As your virtual receptionists, we’ve seen the shortcomings of these systems firsthand. Here are a few examples of issues we’ve seen and heard:



  • Vonage and 8x8 can delay calls for up to eight rings (!) on the caller’s side before your phone actually rings. This is unacceptable.



  • You use Google Voice and your business partner uses Skype. Clients don’t know which number to call.



  • Grasshopper’s billing you for add-ons you never requested (or needed), or for minutes you expected to be counted in your “unlimited” plan.



  • Are calls coming from your Google search ads or the podcast you sponsored? You need to know.



  • Google Voice may be free, but if you want a nationwide number, it’s useless.

The Good News: We Built Something Far Better and Cheaper.

Soon, we’re launching Keypad, the most advanced and affordable cloud phone system. With call routing, tracking, and analytics, it’s a fully loaded service that can handle all of your business calls.

For just $20 per month, you’ll get:


  • 2,000 minutes


  • One phone number, local or toll-free, and more for just $4/number per month


  • Call dashboard & detailed reporting


  • Easy setup for the most complex call paths

  • Seamless integration with your Smith.ai virtual receptionists

Core features include:

Optional features you can add anytime:


  • Voicemail transcription


  • Call tracking & analytics


  • Call recording

All with no contract, activation fee, or cancellation penalty. There’s even a 14-day money-back guarantee.

The first 100 people to sign up will receive 50% off their plan for the first three months.

keypad sign up

Get in Touch

We’d love to hear from you about concerns you have, product features you need but don’t see listed here, and anything else you’d need to know before switching your phone service to Keypad. Please email us at keypad@smith.ai.

Maddy Martin

Maddy Martin is Smith.ai's head of growth and education. Over the last decade, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

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