Entries by Jennifer Jones-Kelley

5 Ways to Run a Better IT Consulting Business with Virtual Receptionists

No matter what category of services you provide – desktop support, infrastructure, software, or services in a variety of different niches – your clients will need to contact your company with questions and will need help resolving issues. Though we can’t fill the shoes of a full-fledged technician, our live receptionists can collect information from the caller and either get this information into the right hands or transfer the call when the matter is urgent.

Smith.ai Now Integrates with Setmore Appointment Scheduling

At Smith.ai, we're constantly working to optimize the experience for you and your clients. One of the ways we do that is by integrating with all the most popular calendar software programs, so your calendar updates in real-time as soon as we book your appointments. Today, we're pleased to announce that we now integrate with Setmore, a popular appointment scheduling program.

Smith.ai Now Integrates with Rocket Matter Legal Billing & Management Software

Here at Smith.ai, we continually strive to improve and expand our features to better serve our clients. Whether you need appointment scheduling, live transfers of priority calls, or just a friendly U.S.-based receptionist to answer phones, we can help. We understand that integration with your current software is important, so we're happy to announce that Smith.ai now integrates with Rocket Matter.



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