When you are shopping for a virtual receptionist service, you are looking for the best: a staff of friendly, knowledgeable and professional receptionists to answer your calls and help you grow your business. What you are not looking for is to have your client and customer calls put on hold, then answered by someone who does not know your business and cannot help.

Smith.ai works with you and your current business setup to help you streamline your daily tasks and make them more manageable. Many clients already take advantage of Smith.ai’s calendar integration feature as part of all paid plans. Your receptionists here at Smith.ai can use your calendar to book an appointment for consultations, office visits or even remote troubleshooting sessions. Many of our clients have “callback appointment” specifically set up on their calendar. These appointments are usually 10-15 minutes and are typically easy to set up with any calendar system.

Smith.ai is dedicated to continuously improving our features and services to better suit the needs of the businesses and professionals we work with everyday. From live transfer options to integrationdswith customer relationship management programs, we are always seeking out new and better ways to provide creative solutions to help you grow your business. We are excited to announce that we are now integrated with Lexicata Inbox.

Smith.ai is proud to announce outbound calling as part of every standard paid plan. We will now gladly make outbound calls to your existing clientele and affiliated businesses on your behalf. Let’s face it, as a professional, your days are already jammed with appointments, deadlines, and other obligations. Making appointment reminder calls, or confirming that paperwork has been received can take up precious minutes of your day. Let your receptionists work for you by taking these tasks off your daily to-do list. Your receptionists will contact your clients or business partners to pass along information or even reschedule appointments

Smith.ai is able to easily integrate with many existing VoIP solutions. Follow the instructions below to begin forwarding your existing Google Voice number to your new Smith virtual receptionists.

The first contact with a potential client is often the most important, but when you're a small business or a one-person-show, being available for every call can destroy your daily productivity. Even worse is when you step away from an important meeting, only to find yourself stuck answering an unsolicited sales or spam call.

Smith.ai’s virtual receptionist service has grown tremendously in the past year. Refining our existing features — and developing new ones to meet your needs — has kept us busy as we step into 2017. The list of things that our virtual receptionists can do for you and your business is ever-growing, but, in the spirit of ‘17, here are 17 of the most important ways our expert receptionists can assist you in the year ahead.

Forwarding an existing Google Voice number to Smith.ai is a free and easy way to set up your business line and begin using your virtual receptionist service.

When you’re trying to grow your business, any change can be scary. We’ve heard a lot of feedback from our customers about their experience switching to Smith.ai. (All of the quotes in this article are real, from our customers.) Some professionals will stick with a product or service that does a mediocre job in fear that changing it up could create more catastrophe and chaos.

Calendly automatically detected your time zone when you created your account with them. Unfortunately, The default account settings enable the same detection feature when your Smith.ai virtual receptionist schedules an event for you, and books the event in the detected time zone. This can lead to confusion, missed appointments, and ultimately client dissatisfaction.