Blog: Virtual Receptionist

Your sales team can always find room for improvement. Especially in today’s ever-changing business landscape, businesses need to stay on top of the latest tools and trends to help boost performance. From services that can handle things for you, to skills that your team can use to improve their efforts, there’s a lot out there that you can benefit from today.

Sometimes, you just need a little help. After all, you're only one person and if you're trying to run a business, you've got a lot on your plate. Fortunately, you can rely on the likes of a personal assistant to handle a variety of tasks and take many of the tedious details off of that aforementioned plate. In trying to figure out how much you'll spend on a personal assistant, there are a lot of variables that you have to consider.

Most businesses find themselves in need of someone to staff the front lines on a full-time basis, which is how most receptionists are hired. However, what if your business is only open a few days a week, or what if you have someone you can rely on part of the time and just need a little more support? It could be a good time to invest in a part-time receptionist—but at what cost?

Part of hiring people for your business is understanding their roles and responsibilities. When everyone does their part, your company will work like a well-oiled machine, and you’ll have less to manage on a day-to-day basis yourself. Of all the roles that could help your company, a receptionist is perhaps among the most important. This is the person (or persons) who will act as the face of your company and create that lasting first impression with your audience.

A receptionist is a valuable asset for any business. They can be the face of the company, tend to the front lines of customer service, and ensure that calls and messages never go unanswered, even if you’re busy doing other things. There’s a lot of value to be had in a receptionist, no matter how you put them to work. Part of your hiring decision, of course, will be based on how much it’s going to cost to add a receptionist to your team.

Receptionists are a great asset. Of course, like anything, you have to make sure that they’re working efficiently to deliver the solutions that you need. A receptionist can answer a lot of phone calls in a day—some field hundreds of calls. Others may only take a dozen or so. Ultimately, it depends on the type of receptionist that you have, the type of calls involved, and so forth.

Who doesn’t need a little extra help now and then? When you’re in the market for a little part-time assistance, it’s helpful to know just what that’s going to cost you. That depends—on several factors. Fortunately, as long as you’re willing to do the work, it’s not hard to figure it all out. 

Hiring an employee of any kind is a big deal. It’s an investment that needs to be made carefully, including taking the time to research the options and find the right person for the job. It also requires considering all of your options for sourcing help, including hiring a virtual receptionist or outsourcing to a remote contractor if you don’t have the means to hire an employee as part of your payroll. Of course, to figure out what’s best for your needs, you’ll have to ask yourself a few questions.

Car dealerships are always aflutter with business, and without a qualified receptionist, you could be missing valuable calls, messages, and other communications. Worse even, your sales team could be wasting precious time on things like scheduling, follow-up calls, and other tasks that take away from their primary role and the time they can spend with their customers on the sales floor.

A lot of tutors work independently or take on contract jobs. There are some, however, who have full-scale tutoring businesses that offer various services to students and others who are looking for a little assistance. In either case, having an assistant or receptionist could be a huge help when it comes to keeping things organized and making sure communications are answered promptly.